1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 ^ 25 KERR COUNTY COMMISSIONERS COURT Information Technology Workshop Monday, February 9, 2004 3:00 p.m. Commissioners' Courtroom Kerr County Courthouse Kerrville, Texas PRESENT: H.A. "BUSTER" BALDWIN, Commissioner Pct. 1 WILLIAM "BILL" WILLIAMS, Commissioner Pct. 2 JONATHAN LETZ, Commissioner Pct. 3 DAVE NICHOLSON, Commissioner Pct. 4 ABSENT: PAT TINLEY, Kerr County Judge 1` ~- 2 1 2 3 4 5 6 7 8 9 10 11 12 ,-.. 13 14 15 16 17 18 19 20 21 22 23 24 25 On Monday, February 9, 2004, at 3:00 p.m., a workshop of the Kerr County Commissioners Court was held in the Commissioners' Courtroom, Kerr County Courthouse, Kerrville, Texas, and the following proceedings were had in open court: P R O C E E D I N G S COMMISSIONER BALDWIN: Well, this court will be recessed at this time, and riow we'll open up for the workshop. It is now 3 o'clock -- excuse me, 3:02, February 9, '04. Mr. Williams? COMMISSIONER WILLIAMS: Commissioner, we scheduled a workshop because it's a topic that requires some looking into. It affects a lot of folks, and I guess we'll end up determining to what extent we want a policy -- information technology policy and what should be in it, and so I think everybody -- everybody that's in attendance here has seen a draft. No? MS. UECKER: No. COMMISSIONER WILLIAMS: No? MS. UECKER: No. no. COMMISSIONER WILLIAMS: No? MR. HENDERSON: No, sir. COMMISSIONER WILLIAMS: Somebody else said MR. HENDERSON: I said no, sir. MS. PIEPER: Would you like me to go make -9-G4wk 3 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 some copies? SHERIFF HIERHOLZER: I got one about 45 minutes ago I'm trying to look at. COMMISSIONER WILLIAMS: I thought everybody here had a copy. COMMISSIONER LETZ: I thought -- this may be a somewhat nonproductive workshop. COMMISSIONER WILLIAMS: It's going to be very nonproductive if you haven't had a chance to look at it. MR. TOMLINSON: I'd like to say just -- say something about it. COMMISSIONER WILLIAMS: Sure. MR. TOMLINSON: There's -- I know there's one -- the last time there -- the first time it was brought before the Court, there was an issue about -- about the ability for -- for someone to monitor the activities of -- of each employee's transmissions as far as e-mail and that kind of thing goes. I think that was -- that was more intended for the employee to know that -- that the department head or elected official had a right to -- to monitor what activities were taking place in -- on the individual computers for -- for each office. I don't think it was intended that -- that we have someone sitting in some dark room somewhere monitoring every -- every transmission of every employee. That's -- _-9-09wk 4 1 --- 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ,,, 2 4 25 COMMISSIONER WILLIAMS: Heaven help us, no. MR. TOMLINSON: And so, I mean, that's not the intent. And I -- but I -- I think the purpose of -- of a policy is -- is a vehicle to let new employees know what to expect and what we expect of them. And that -- that is when -- when they start work for a government entity, in that this property is public property, and -- and that they -- and they need to know what -- how to conduct themselves accordingly. And I know, from a manager's standpoint, it's sometimes one -- it's one of those things that kind of slips under the rug, is you forget to tell people that this property is public property. COMMISSIONER BALDWIN: That's one of those issues that I was going to bring up today, Tommy. Let me read from this policy here. It says -- it's 4.5, Right to Privacy. It says, Kerr County reserves the right to monitor, access, review, copy, or delete each employee's access to Internet and electronic mail, and it goes on and lists all kinds of little things. That's me reading that. That means that whoever's in charge of the County is -- I've always thought for many years the Commissioners Court was, but I'm finding out that the County Attorney is -- has -- reserves the right to do all those things. So, you know, maybe you could -- we could add language in there that -- that a department head or elected official has the right -- -y-o9W:~ 5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 COMMISSIONER WILLIAMS: Yeah. MR. TOMLINSON: Well, you know, I mean, you can't -- I mean, from a technical standpoint, when -- when Shaun goes to a PC with a problem, I mean, you can't help but -- but monitor at that point what -- what's there. COMMISSIONER BALDWIN: Yeah, I understand. MR. TOMLINSON: And, so, I -- I look at it as -- as a notice to the employee that that's -- that's okay. COMMISSIONER BALDWIN: Yeah. Well -- MR. TOMLINSON: I mean, they can't expect that their -- their transmissions or their activity to be solely theirs. I mean, somehow convey that message. COMMISSIONER BALDWIN: I agree. It's almost written throughout this thing; it's brought up several times in -- kind of in that language that you just used. But I brought it up before, because I'd visited with Mrs. Decker, and we were talking about there are some things that -- I think there are some things that nobody else needs to be seeing. You know, some confidential information, possibly between Mrs. Decker's office and Sheriff Hierholzer or something, I don't know. And if there was -- definitely, if there was going to be a person sitting in some dark closet monitoring these things, at least that person needs to be bonded. .. - 9- 0 4 w k 6 1 2 3 4 5 6 7 8 9 10 11 12 .-. 1 3 14 15 16 17 18 19 20 21 22 23 24 COMMISSIONER WILLIAMS: Well, I don't think -- I don't think that's the intent at all. For the benefit of those that weren't in the -- thank you, Tommy. For the benefit of those that weren't in the court when this was introduced to begin with during the budget process, we were made aware of abuses in our equipment, technology, and so forth, and the question arose, do we have any policy that governs these things? And the answer was, obviously, no. So, I took the liberty of finding a policy -- a very comprehensive policy, I would add, which was the one that AACOG has put together over a period of years, governs their huge computer utilization and technology, and edited and amended it to fit down to Kerr County, put it on the agenda with the full view of everybody having an opportunity to have input into it. Before I did that, however, I ran it by Tommy for his scrutiny, and Shaun, and then we put it on the agenda. If it's too comprehensive, then you folks are going to tell us. If it's too invasive -- although I don't know how it could be, because they are employees, and it is -- and Kerr County has a right to protect the work that is the public's work -- you're going to tell me. If, having not seen it before today, you're not prepared to talk to it today, then we'll adjourn and come back two weeks from today. 25 I COMMISSIONER NICHOLSON: Commissioner, I -- I - 9- G 4 w k 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 think my personal opinion is, it's pretty close. It's got a lot of stuff that we need in there. It's probably 90 percent or 85 percent to my satisfaction, but I've got -- I need some more information. I've got some fundamental questions I need to be answered, and I'd like to ask those questions at this time. COMMISSIONER WILLIAMS: Sure, go right ahead. COMMISSIONER NICHOLSON: First question, if anybody can help me, is does every office employee in Kerr County -- every clerical, professional, managerial worker -- have a computer at their desk and have access to the Internet? MR. TOMLINSON: Probably 99 percent of them do. COMMISSIONER NICHOLSON: Is there an additional charge for each one of those? MR. TOMLINSON: No. We have a monthly charge for, you know, Internet service. COMMISSIONER NICHOLSON: Okay. Do -- are we fairly certain that every employee that has a computer at their desk needs one to get their work done? MS. PIEPER: They need a computer, but not necessarily the Internet. SHERIFF HIERHOLZER: And that's the way I Some have Internet access; some don't. -9-09wk 8 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ..-. 2 4 25 COMMISSIONER NICHOLSON: That satisfies my curiosity on those things. Just a general statement. I'm -- I'm pretty -- pretty comfortable with most all of this, with one exception, and that is that I would propose that we ban all personal use of computers. COMMISSIONER WILLIAMS: That certainly would restrict it, and I understand what you're saying. I don't have a problem with it. I -- are we better served putting it off for two weeks? SHERIFF HIERHOLZER: Well, I think -- because a lot of people are like me, that 45 minutes ago got this. I think you're right. I think there's some of us that could, probably including myself, make some comments now about some of these issues in it, just so that maybe in the next two-week period some of that could go ahead and be worked on. You know, if there were some changes to be made. COMMISSIONER WILLIAMS: All right, Sheriff. SHERIFF HIERHOLZER: Just quickly. And, of course, mine, Buster brought up. 4.5, under Right to Privacy -- and having been someone that has to write policy, and we're redoing our policy to some CALEA standards, I do have concerns there. Number one, who is Kerr County? Okay? Is that our -- is that Shaun, or our technology person? Is that, you know, Commissioner Williams? Commissioner Letz? Me? -9-09w}: 9 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1~ 16 17 18 19 20 21 22 23 24 25 COMMISSIONER WILLIAMS: It's not me, I can tell you that. But Kerr County is Kerr County. SHERIFF HIERHOLZER: I think there needs to be some kind of deal, because this is saying that Kerr County -- and I know your -- what your intent is, but the way it's written, it opens Pandora's box, in my opinion. It says, Kerr County reserves the right to monitor, access, review, copy, or delete each employee's access to the Internet, and I think that's getting real broad on what all can be copied off and who can log into somebody else's stuff and that. And I realize that, back on 4.3, it says, Kerr County employees and representatives may not attempt to read, hack into other systems or other people's logins or crack passwords, breach computer security measures, and all that. So, it's kind of -- you're giving somebody permission to totally monitor this. And I think if that permission is being given, then this permission needs to be given to the department heads. COMMISSIONER WILLIAMS: I think it's implied, Rusty, that -- that for -- if we're speaking of Kerr County, in any particular department -- yours is a good example -- we're specifying Kerr County through the Sheriff, who is in charge of the law enforcement. We're not talking about some super guru sitting someplace in this building. You are the man in charge there. -9-o4wk 10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 SHERIFF HIERHOLZER: I agree with you there, but -- COMMISSIONER WILLIAMS: If the County adopts a basic policy for the use of its information technology, and it applies to the Sheriff's Department, there is no other individual in the world we'd look to except you to do that. SHERIFF HIERHOLZER: Except for maybe Shaun or whoever your Technology Department person is. COMMISSIONER WILLIAMS: No, he's -- SHERIFF HIERHOLZER: He takes over -- takes care of the whole system. That's what I'm saying. I think it ought to go back to -- the department head may have the right to monitor and control that, but I don't think "Kerr County" has the right. COMMISSIONER LETZ: I don't have a problem with changing the language there. I think the issue, though, is that the employees need to understand that the department -- I certainly don't want it the department head and Shaun, because Shaun -- every time -- Tommy says every time Shaun goes to work on everyone's computer, he's going to see that information, and I think that the employees need to be aware that what they're doing on there is going to be viewed by Kerr County. And -- and not really monitored, per se, as in sitting in a black hole looking at all these -5-o4~,k 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 11 e-mails, reading -- I hope someone has better things to do than that. But that -- you know, that -- I'd hate for us to get in a privacy lawsuit because they said, "Well, Shaun didn't have the right to do it." And that's why I think we probably need something in our manual that says, yes, our computer person does have the right to go into your computer and -- and do things. SHERIFF HIERHOLZER: Or the department head. COMMISSIONER LETZ: It needs to be at the invitation, request, whatever, of the department head. I mean -- SHERIFF HIERHOLZER: The department head has the authority to allow that person to have that kind of access; that would be fine. I just think leaving it very generic, "Kerr County," is way too wide open, in my opinion, on -- on what can be done. And, like I said, some of this, we haven't -- nobody's had a chance to really look at that closely. Now, the one deal I do have a question about is back on 4.3, it says, you know, where nobody can hack in, crack passwords, breach computer or network security measures, or monitor electronic files or communications of other employees or third parties except by explicit direction of the Commissioners Court. I don't think Commissioners Court have that authority to give that kind of direction. I think if they've got a search warrant from a -y-u9w~_ 12 1 2 3 4 5 6 7 8 9 10 11 12 .._ 13 14 15 16 17 18 19 20 21 22 23 24 .-.. 25 Judge, then that's another deal, but I'm not so sure that the Court can say that somebody can monitor what's -- what someone else is doing. COMMISSIONER WILLIAMS: Perhaps not. SHERIFF HIERHOLZER: But your comment earlier, and then I'll sit down, about thinking it should be limited to no personal business on county computers, I agree with 100 percent. COMMISSIONER WILLIAMS: Let me offer a suggestion for the benefit of everybody here. Now that you have a copy, why don't you mark up your areas of concern and get them back, and then we'll workshop it when we've seen them all. I don't think we can do it today, but I appreciate your comments. SHERIFF HIERHOLZER: I agree, but I think those are some of the highlights. COMMISSIONER NICHOLSON: Where's Shaun? MR. TOMLINSON: He has a -- he had a prior doctor's appointment at 2:30. I -- MS. SOVIL: What is the definition of "employee"? Does that -- does that include elected officials and department heads, or is it just the employees? COMMISSIONER WILLIAMS: I think there are lots of references in there to elected officials and department heads and employees and whatever. -9-o~Wk 13 1 -- 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 COMMISSIONER LETZ: I think the policy should -- on use should cover everyone. There should -- if you're getting a paycheck in Kerr County, you're an employee, in my mind, whether you're elected or appointed. COMMISSIONER NICHOLSON: I think it defines COMMISSIONER WILLIAMS: I think it does, too. COMMISSIONER NICHOLSON: -- a broad spectrum of people that it covers. COMMISSIONER BALDWIN: What I want to see in the thing -- I like most of it. You know, the thing of -- of downloading programs without permission, all that kind of stuff, I love that kind of thing. And you need to take a look at that word, "hack," by the way, 'cause your guru told you not to use that. COMMISSIONER WILLIAMS: Yeah. COMMISSIONER BALDWIN: But what I want to see is that we get away from the -- the spy guy, and give more control back to the elected official or the department head. I'm -- and I think it's just a minor tweak here, but the -- the elected officials and department heads are the ones that should be responsible for running their offices. COMMISSIONER WILLIAMS: You're right. COMMISSIONER BALDWIN: And -- COMMISSIONER LETZ: I think -- I mean, I -9-09wk 14 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 .,-,. 25 think you're right, but I think that we have an obligation to put it into broad parameters, because they may be responsible for their departments, but if they somehow misuse this and get the County in a lawsuit, the lawsuit's going to end up on our desk. COMMISSIONER BALDWIN: Which I understand. COMMISSIONER LETZ: So, I think that it's a -- you know, we need to have a broad policy and then leave it to be implemented by the department heads, subject -- I mean, based on some -- their discretion, and also on their individual departments. I mean, there's certain departments that have very different needs and, you know, requirements than other departments. I mean, anything related to the courts and law enforcement, they come under all kinds of stuff that I don't even want to know anything about, some of their detailed stuff. And lawsuits and juveniles and names and all -- witnesses, all that kind of stuff, you know, that's real different than, you know, some communication that may come out of -- you know, from me to a constituent, which is, you know, public under a different set of rules. COMMISSIONER WILLIAMS: I would refer you to Item 2, Purpose, and -- one, two, three -- the fourth bullet down, in which it talks about the applicability of the policy. And it really -- this gets it right back to elected officials and department heads. And, you know, that's where _-9-U4wk 1 2 3 4 5 6 7 8 9 10 11 12 ~-- 13 14 15 16 17 18 19 20 21 22 23 24 25 15 the enforcement's going to take place, for the most part. It's not going to take place here. SHERIFF HIERHOLZER: Well, but the -- the only thing I have -- the -- I would agree that the definitions need to be spelled out, just like who's an employee, you know. Is that everybody, including the department heads? But my -- my problem is, if you say this and say, well, this is just our intent, but we're going to leave it up to the department head or elected official, you know, to enforce it, then somebody that comes into office after you or after me or someone else can say, "Well, I want it enforced to the letter, the way you wrote it, and this is what it says." And I think you have to be very careful on how you word your policy. COMMISSIONER LETZ: I agree. SHERIFF HIERHOLZER: Because you have worded it where that's what it gives -- that's what it says. And if you, you know, interpret it that way, then you're -- you can get department heads and everybody in trouble, 'cause they're not following by the letter. COMMISSIONER LETZ: I think there's also -- to me, there's things that have to be done at a minimum standpoint that is -- is not discretion, like pornography and -- and, you know, some of this other downloading. Perhaps this shouldn't be the discretion of everybody. You -y-o4Wx 16 1 ~-- 2 3 4 5 6 7 8 9 10 11 12 _._ 13 14 15 16 17 18 19 20 21 22 23 24 25 just can't do that. SHERIFF HIERHOLZER: That's true. COMMISSIONER LETZ: But there's other things, you know, that are in here, so maybe we need a policy that everyone does this, and then -- but the monitoring and the, quote, enforcement needs to be done at the -- the -- the department head/elected official level. SHERIFF HIERHOLZER: Because then, if y'all hear that -- you don't think I'm monitoring or enforcing it correctly, then you can call me before Commissioners Court and I can explain why we're doing what we're doing, if that's what it is. But I don't think you can dictate to everybody else in a r_ertain fashion that -- COMMISSIONER NICHOLSON: It's always been real useful to me to use -- on policy, to use the definition that says policy is decisions made in advance. So if, for example, we say in here there'll be no personal use of the computer, that's a policy. And, as a supervisor, you don't have a discretion to waive that policy. SHERIFF HIERHOLZER: That is exactly, you know, what happens. And -- and in this policy you've written, to me, that's -- that's exactly what the employee or -- or, you know, subordinate has to go by. All right? And if you allow that to be varied any from what you write, then you've ruined the whole purpose of a policy, and your _-9-04wk 17 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 policy is ineffective and can't hold up in court. COMMISSIONER LETZ: What I'm saying, I guess, when I said -- "discretion" wasn't the right word. What I was thinking was, that is -- I think we need to do a minimum standard for the county. COMMISSIONER NICHOLSON: Yeah. COMMISSIONER LETZ: And then each department can add to that. COMMISSIONER NICHOLSON: Yes. COMMISSIONER LETZ: As they need to, based on their department, is probably a better way. But I think a minimum amount. COMMISSIONER BALDWIN: An example of that is in the back end here, is the guidelines when writing e-mails. COMMISSIONER NICHOLSON: That's not policy. That's -- COMMISSIONER BALDWIN: I would add the word "suggested." Suggested guidelines. COMMISSIONER WILLIAMS: Okay. COMMISSIONER NICHOLSON: Make it an appendix so it's clear it's not policy. COMMISSIONER BALDWIN: And -- you know, and a department head can take this thing and say, "okay, new employee, this is how we suggest you write e-mails," or the -9-~4wk 18 8 1 2 3 4 5 6 7 8 9 10 11 12 ~.._ 13 14 15 16 17 18 19 20 21 22 23 24 ..-., 25 department head or elected official can take it and throw it away. COMMISSIONER NICHOLSON: Yeah. COMMISSIONER BALDWIN: Which I would. COMMISSIONER LETZ: We don't want to shout at anybody. SHERIFF HIERHULZER: Especially since all our reports and everything our people do on computer is in capital letters. Software Group designed it that way. MS. UECKER: I just have one little comment. COMMISSIONER BALDWIN: I am shocked. MS. UECKER: I know you are. You said that the last time I wanted to make a comment. I think this is probably good, overall, just looking at it. The only thing that I -- I would comment on -- I don't really have that strong of an opinion on it, except that I think we definitely need to prohibit any obscenities, nudity, I mean, any of that pornographic stuff. However, I have -- I'm a little bit concerned about restricting personal use altogether, because I don't think there's anything wrong with me e-mailing Jannett saying, "Do you want to go to lunch?" Which, actually, that would be construed as a personal e-mail. Also, if -- if one of my staff sits down and writes an e-mail to a friend during the lunch hour, I don't think there's anything wrong with that. Now, as far 19 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 as enforcing what the policy is, I -- I was put in a position to do that just a couple of months ago. I had someone that I felt like was abusing the policy, and I shut down her e-mail, and -- for an extended period of time. And I think we've got -- you know, we sent a message. So, I think as long as we all understand that we can do that, I don't think restricting personal use altogether is that -- is a totally good policy. I mean, 'cause if I -- you know, if I send my sister-in-law an e-mail that says, you know, "Got a card today," it's not going to hurt anything. COMMISSIONER LETZ: I mean, I -- I tend to agree with Linda on that point, but I also see that as soon as you open that door a crack, it's real hard to -- MS. DECKER: Right, I understand. But the way it is right now, the door is open and, you know, the crack is there. And in one situation -- in one instance in my office, you know, it was violated, and I took care of it. COMMISSIONER LETZ: Right. And that may be -- you know, you clearly -- well, I don't want to have a policy for the county that elected officials aren't going to enforce, 'cause then the whole thing -- you can't selectively -- either, you know, you can enforce this or you can't. And if it's no, you end up in a situation -- what happens -- I mean, are we going to really fire an employee for -- you know, 'cause Linda let them use their e-mail? I 20 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 .-. 25 mean -- COMMISSIONER BALDWIN: Jon, let me read a paragraph out of the document here. It says -- COMMISSIONER WILLIAMS: Which number? COMMISSIONER BALDWIN: 4.4, the second -- there's one sentence and then there's a paragraph that says, "Limited, occasional, or incidental use of electronic media, sending or receiving, for personal, non-business purposes are understandable and acceptable; however, the use of" -- whatever all that other stuff is -- "is prohibited." So, it's saying there -- MS. UECKER: Yeah, that's good language. COMMISSIONER BALDWIN: It is pretty good. COMMISSIONER NICHOLSON: Let's look at the next sentence. COMMISSIONER BALDWIN: Okay. COMMISSIONER NICHOLSON: This limited personal use shall not interfere with job -- job performance. COMMISSIONER BALDWIN: I agree. COMMISSIONER NICHOLSON: How can it not? COMMISSIONER BALDWIN: Lunchtime. MS. UECKER: Lunchtime. COMMISSIONER WILLIAMS: And personal messages may not be broadcast to groups of people or other employees. - 9- 0 4 w k 21 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 I think we all know we have some of that. My question is, do you want it to continue? Mark up your copies. We'll reschedule -- Ms. Sovil, will you put this back on for a workshop on the 23rd? MS. UECKER: About four years ago, I gave -- I don't remember who it was -- somebody in the Commissioners Court, I gave a copy of a policy, and I thought at that point maybe then we'd come up with something. I don't know what happened to it, but it has been -- COMMISSIONER LETZ: Here it is. See? Took four years to get it back. MS. UECKER: Took four years to get it there. MS. SOVIL: What about political use? You know, I have seen some of that. MS. UECKER: I think that's -- COMMISSIONER BALDWIN: That's the same thing as pornography. MS. UECKER: Yeah. MS. PIEPER: I get political stuff sent on to me, but I don't send it out, but there's nothing I can do. I mean -- COMMISSIONER WILLIAMS: You can't control what you receive. MS. PIEPER: Right. COMMISSIONER WILLIAMS: But you can control -S-04w}: 22 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 what you send. COMMISSIONER BALDWIN: That's true. MS. DECKER: Well, I have notified quite a few people on my list to not send stuff to my office, but to send it to my home instead. So -- MS. PIEPER: But there's only about half that will comply with your request. MR. HENDERSON: Yeah, we receive stuff that we don't have any control over. MS. DECKER: As a matter of fact, I've got two senders that I've completely blocked off the computer. COMMISSIONER LETZ: If you're like me, you get a whole bunch that you don't solicit. MS. SOVIL: Yeah. MR. HENDERSON: Advertisements. MS. SOVIL: Advertisement for things that you don't have any use for. COMMISSIONER BALDWIN: Hold it down. SHERIFF HIERHOLZER: Buster may have a use for it. Careful, Thea. MS. SOVIL: I get them too. MS. DECKER: Are we supposed to forward all these to Buster if we don't have a use for them? COMMISSIONER BALDWIN: Williams. MR. ALFORD: Okay. -a-04w6: 23 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 .,-. 25 COMMISSIONER WILLIAMS: Somebody forwarded them on to me today. SHERIFF HIERHOLZER: What about -- and I hadn't -- like Commissioner Williams said, some we don't look at. But, like, Sheriff's Office has their own web site. You know, the County has their web site, but the Sheriff's Office has theirs. You know, that's -- if there were some things in there -- or you do have employees that have a radio station that they listen to on it, just out of speakers of the computer while they're doing their work, Doesn't interfere with anything. But is that -- a lot of things that need to be clarified, COMMISSIONER LETZ; I think -- SHERIFF HIERHOLZER: Streaming audio. COMMISSIONER LETZ: -- that kind of thing, to me, we're getting too detailed. That's up to the department head -- the department heads, if they want to let the radio be played, MR. ALFORD: I'm like Rusty, 'cause Will -- Will, he'll play radio. Does that hurt anything? You know, that's the -- that, to me, is a question for Shaun. Are we losing speed by one of our units using the radio? No, it doesn't hurt anything. I don't mind it, `cause we can't get radio. We're here on the first floor; we can't get a radio. MR. HENDERSON: Don`t you have to download -9-04wk 24 1 .,-, 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MS. UECKER: That, too, would be considered personal use. MR. ALFORD: It would be. COMMISSIONER WILLIAMS: You're streaming, but it does slow your computer down. MR. ALFORD: We11, but does it? COMMISSIONER LETZ: I think so. MR. ALFORD: Then on some of these new ones -- well, it doesn't on ours, but it would on some. But, again, that's a question that I have, is that -- that would be personal use. SHERIFF HIERHOLZER: Is there a way that -- and I don't know the authority of the Court -- that y'all, as the Court, can make recommendations to the department heads to actually come up with their written policies in each department that are subject to approval by the Court, to save y'all trying to write a policy? COMMISSIONER LETZ: I think -- say that again, Rusty? I'm sorry. SHERIFF HIERHOLZER: Is there a way the Court can make recommendations, get the overall picture out there, such as no pornography, none of that kind of stuff? I agree with -- I think we all, you know, wouldn't have any problem. But, like, our department is rewriting our entire policy _-9-09wk 25 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 manual, and the one we have in effect now was approved by the Court for the Sheriff's Department, and that's that policy manual, okay? And this will be something that I will implement in that policy manual as a policy of our department. And a lot of it we already have in there. Are we needing to come up with a whole 'pother policy, or is there a way that, if we have our own, that we can submit them to the Court and y'all look at them and say, yeah, this is -- looks okay with us. I don't -- I don't know what your authority is, other than are we duplicating what the department heads already have? COMMISSIONER WILLIAMS: Let me ask you a question. Wouldn't it be better -- wouldn't it be better -- a better plan to have a basic policy, and somewhere in there, you make allowances for departmental -- special departmental considerations? COMMISSIONER BALDWIN: Sure. COMMISSIONER WILLIAMS: Would that not be a better strategy? SHERIFF HIERHOLZER: I don't know. See, mine -- if y'all will remember, we developed a policy and procedures manual for the Sheriff's office, and it replaced the County policy and procedures manual that the County has, the little green book y'all have. Ours incorporated all that stuff and went into more detail on some of it. But 2-9-09ca}: 26 1 ~.... 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 it's the Sheriff's Department policy and procedures manual, and we don't use the green one, and it was approved by this Court. COMMISSIONER LETZ: I guess the problem I see with that one and the other one, I think you need to have a -- if something changes in the County one, and it`s filed and it's, you know, important for all County employees, that needs to get into that other one if you`re doing a different manual. And I think the more different manuals you have, the more chance of us having conflicts and problems, so I think the Court needs to have a -- on this issue, anyway, a basic policy, and if each department wants to make it, you know, more stringent or -- than that, that's fine. So, I think the basic part should apply to, really, all employees, such as the pornography and some of the -- COMMISSIONER BALDWIN: I agree. COMMISSIONER LETZ: -- other stuff. I mean, I just don't see there's any reason for -- unless that's just not acceptable. MS. UECKER: I don't think it -- yeah, I don't think a general policy like this would prohibit any of us from adding to it. COMMISSIONER BALDWIN: Correct. COMMISSIONER LETZ; Correct. MS. UECKER: Which is basically what you've -9-09wk 27 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 done. SHERIFF HIERHOLZER: That's exactly right. COMMISSIONER BALDWIN: Correct. COMMISSIONER WILLIAMS: I think you're right. COMMISSIONER BALDWIN: But we don't want to build something that is -- that interferes with a particular office, an individual office of same sort. But I think if we can figure out a way to get that basic thing down, the downloading and the pornography and all that, all those issues, if we can get that stuff down, then let the department head take care of their own business. COMMISSIONER WILLIAMS: Okay. Well -- MS. UECKER: I have one other thing that I -- I'd like to ask, and I don't know; this might need to be directed to Tommy. We had heard that there's possibly plans to discontinue the WinPop -- whatever that little deal is. Tommy? Is that -- MR. TOMLINSON: That's optional to the individuals. MS. UECKER: Okay. MR. ALFORD: If I can address that a little bit -- COMMISSIONER WILLIAMS: I don't know what you're talking about. MS. SOVIL: I took it off of mine. _-9-04~ 1 _, 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 28 MR. ALFORD: On the WinPop, the majority of the county computers operate on Windows '98. WinPop -- I'm sorry, Windows -- WinPop is internal. COMMISSIONER LETZ: We don't care. MR. ALFORD: Okay. It is -- the new version does not have Windows popup. MS. UECKER: Is there anything similar to that that it would have? MR. ALFORD: Well, it does, but Shaun and I talked about it; you get into an open records problem about, was it a message that's subpoenable under Open Records? MS. UECKER: Well, the whole computer is; that's not an issue at all. MR. ALFORD: Okay. I'm just trying to answer your question. MS. UECKER: I know. MR. ALFORD: In other words, no. It's -- you don't have access to it after you upgrade your Windows. Now then, yes, you can purchase an application that will allow you to do it, and yes, it is cheap, and yes, the County can do it. But as of right now -- MS. PIEPER: In that instance, though, instead of doing that and going through all that expense, you could use the Messenger. MR. ALFORD: Well, but this prohibits any -9-04wk 29 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 messenger -- any MS Messenger and -- MS. UECKER: That's what I'm talking about. MR. ALFORD: WinPop, like in the -- like under these guidelines, it's prohibited, because -- reason being is, how long domes it take you to type an e-mail? What's the difference between a regular e-mail message and a WinPop message? MS. UECKER: Quite a bit, depending on the application. COMMISSIONER WILLIAMS: Hold on. COMMISSIONER NICHOLSON: Let's adjourn. COMMISSIONER WILLIAMS: We'll come back for one more discussion. Mark your copies and return them to Ms. Sovi1, and we'll try to -- we'll try to put same sense to them. COMMISSIONER BALDWIN: Anything else? Anything else, Mr. Williams? COMMISSIONER WILLIAMS: No, sir. COMMISSIONER BALDWIN: I declare the workshop adjourned. (Workshop adjourned at 3:35 p.m.} -9-04wk 1 2 3 4 5 6 7 30 STATE OF TEXAS COUNTY OF KERR The above and foregoing is a true and complete transcription of my stenotype notes taken in my capacity as County Clerk of the Commissioners Court of Kerr County, Texas, at the time and place heretofore set forth. DATED at Kerrville, Texas, this 17th day of February, 8 2004. 9 10 11 12 13 .-. 14 15 16 17 18 19 20 21 22 23 24 25 JANNETT PIEPER, Kerr County Clerk BY: ` ------- 1 ~~ ------- Kathy Ba k, Deputy County Clerk Certified Shorthand Reporter _-9-o4w~.