1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 KERR COUNTY COMMISSIONERS COURT Monday, November 15, 2004 1:00 p.m. Commissioners' Courtroom Kerr County Courthouse Kerrville, Texas HEALTH INSURANCE WORKSHOP ~J PRESENT: PAT TINLEY, Kerr County Judge ~. H.A. "BUSTER" BALDWIN, Commissioner Pct. 1 WILLIAM "BILL" WILLIAMS, Commissioner Pct. 2 JONATHAN LETZ, Commissioner Pct. 3 DAVE NICHOLSON, Commissioner Pct. 4 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 On Monday, November 15, 2004, at 1:00 p.m., a workshop of the Kerr County Commissioners Court was held in the Commissioners' Courtroom, Kerr County Courthouse, Kerrville, Texas, and the following proceedings were had in open court: P R O C E E D I N G S JUDGE TINLEY: Let me call to order the Commissioners Court workshop scheduled for this time and date, Monday, November 15, 2004, at 1 p.m. The agenda item today is a workshop with Mr. Looney, our insurance consultant specialist with Catto and Catto, with regard to the employee health benefit matters and the bids which we received a week ago, I guess. MR. LOONEY: Week ago. JUDGE TINLEY: Mm-hmm. I'll turn it over to you, Mr. Looney. MR. LOONEY: Well, thank you. I noticed we're keeping the crowds away today, so -- lots of other things to do than listen to insurance, I guess. What I want to do today is kind of give you the Insurance 101. I want to kind of start at the beginning and assume that -- that you all have a little knowledge, but I'm going to try to give you the basics of the things that we're going to be looking at during this bid process and try to give you some more in-depth explanation of what it's all about, and tell you about some alternate funding methods that we're going to 11-15-04 wk 3 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 be looking at. Some of the first screens in here are just kind of, you know, how we got to where we are today, so they're -- I'll go through them pretty fast. Then I'm going to spend some time on -- on the new employee directives, or the employee consumer-directed health care plans. There's a lot of information out in the industry about those today, and we actually are going to take a look at a couple of those for possible options for you all when we get into that point. So, that's me, and 37 years. The only thing on there that you may not know is that I work pretty closely with Texas Department of Insurance on a couple of committees, and part of what I deal with, the TDI is on what they call the Prompt Pay Act for the prompt-pay claims, so they passed the bill in the last session, and I'm on a committee to help set the rules and regulations for TPA's and insurance companies on how to file claims on a timely basis. So, I also do and have done work with the Attorney General's office on investigations for fraud in the insurance area, particularly with third-party administrators. So, this is what I -- one of my favorite cartoons, I guess. You know, health care -- the job comes with an excellent health care package, but no salary, you know. So -- 25 ~ COMMISSIONER NICHOLSON: Not bad. 11-15-04 wk 4 1 '~ 2 3 4 5 6 7 8 9 10 11 12 -- 13 14 15 16 17 18 19 20 21 22 23 24 25 MR. LOONEY: Yeah. So we look at that quite a bit. Actually, you know, this was the rise in -- in percentage increase costs in the last -- oh, I guess 10 years or so. We've actually had a slight decrease going forward into 2005 projected, over and above the increase that we had last year. Part of that is a result of -- of the election. In election years, we typically -- toward the end of the year, we're -- we'll start seeing kind of a cost fixing, and the insurance companies don't make a lot of changes, and they've already done their renewals for next year, so they kept it at a lower pace this year. COMMISSIONER NICHOLSON: Gary, this would be premium cost increases? MR. LOONEY: Yes. That's overall premium cost increases, estimated by most of the major insurance companies. We get that out of -- I believe that report came from Towers Perrin, I believe, but that has to do with large number of insurance companies and what they gave us in projections for their rate changes going forward on fully insured plans. This -- this is a chart on what -- we did a -- or Towers Perrin did a survey back in 2002. This is hard to read, so I'm going to go to the next screen, really, which kind of explains it. What did people do to control costs? We know the that costs are going up, so what do the people do, and what were they really planning on doing in 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 -- 13 14 15 16 17 18 19 20 21 22 23 '"' 2 4 25 5 2002? And now we've got some -- some more results to actually see what people actually did to try to manage the health care costs. The majority of the plans did something to change their plan design. They increased their deductibles. They changed their maximum limitations. They did something in plan design. 60 percent of the companies did something along that route to -- to try to reduce their costs to their corporate entity. Now, that doesn't necessarily mean that it changed the overall costs of the plan or the overall premiums or anything else. What it actually is is a shift in the costs from the employer to the employee. So, about 60 percent of the companies shifted risk. They shifted back to the employee by having them pay more out-of-pocket. The three-tier co-pay plans for -- for prescription -- JUDGE TINLEY: Let me interrupt you, if I might. The second figure of 18 percent, does that relate to cost-sharing, or does that relate to a savings percentage? MR. LOONEY: All that is is that percentage of the people that actually -- when they made the projection of what they were going to do, 60 percent of them said that they were going to do that, and I believe that 18 percent is what we see now has actually made significant changes in those areas. Let me make -- make sure that that's right, Judge. 11-15-09 wk 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 "` 2 4 25 JUDGE TINLEY: Okay. Okay, yeah, I see it now on your key -- on your graph. MR. LOONEY: Yeah. The -- COMMISSIONER WILLIAMS: No, this is a little different than what you just said. MR. LOONEY: Yeah, one -- I'm sorry. One of them was -- that's what they did, and 59 percent actually made the change, and 18 percent said they were going to make the change in the next year. JUDGE TINLEY: Okay. MR. LOONEY: That's what that number was. And, actually, the 18 percent number -- you had 59 percent of the people that actually did it and 18 percent said they were going to do it, and now what we're seeing is that actually more than 18 percent actually did it. This -- this report is about a year and a half old now. And so what's happened from this point, from this report, the three-tier drug program has now gone to four and five tiers, because prescription drug costs are becoming such an impact on health care plans. A three-tiered program -- or, actually, you started with two-tier, generic and branded. And then we went with generic, branded, and a third tier was for the high-cost medications that were new on the market, so they put in a third tier for those medications that were the real high-premium medications that were still branded, but they 11-15-04 wk 7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 were hard to get; you had to apply for them. They were medications that were used for diabetic purposes, heart problems, different things of that type. So, they put -- JUDGE TINLEY: Formulary? MR. LOONEY: That's where the formulary -- the formulary now is either four or five tiers. JUDGE TINLEY: Okay. MR. LOONEY: Because what's happened with the formulary is that the -- the generics are being forced into the market as generics, and the generic prices are as high as the premium prices. So, even though it's got a generic title, the manufacturers are not reducing the price of the medications. Since they're not reducing the price of the medications, we had to put in another tier, which is a generic -- you know, a more expensive generic medication. So, one of the things that we're doing during this process for the renewal process right now is, we're looking at the prescription drug management company that's handling your-all's prescription drug program, 'cause when you use a third-party administrator, we have access to multiple prescription drug managers. So, we're looking at -- we've got proposals that are integrated into the -- what you've seen here, from about six different prescription drug management companies. COMMISSIONER LETZ: Gary, are you going to 11-15-04 wk 8 1 2 3 4 5 6 7 8 9 10 11 12 .-- 13 14 15 16 17 18 19 20 21 22 23 24 25 spend a little bit of time on third-party administrators? MR. LOONEY: Yes. So, this -- these other changes -- the defined contribution plan was a real hot topic item back in the early 2000's. First, the defined contribution meant that the employer was going to give each employee "X" number of dollars, and then they were going to have a list of benefit programs over here that they could choose from, and they could spend that money for anything they wanted to in that program. They did that for a lot of the bigger corporations where they actually put that into place. COMMISSIONER WILLIAMS: Gary, before you go away from this one, on the first one there, where you talk about change the plan design and cost sharing, 59 percent actually did that, do you have anything -- any information that tells us what -- what, if any, percentage of the change might have been? Was it a 10 percent change? A 20 percent change? Or -- MR. LOONEY: I don't have that with this particular screen, no. This was more -- COMMISSIONER WILLIAMS: Okay. MR. LOONEY: -- of a plan design change in an effort to, like I said, shift costs. It was a shift cost process. The things that they did to shift the costs were -- you know, for one thing, HMO systems are going out of -- 11-15-09 wk 1 2 3 4 5 6 7 8 9 10 11 12 -- 13 14 15 16 17 18 19 20 21 22 23 24 25 9 out of play. So, they would shift from an HMO. They shifted away from the point of service plans to just basic PPO plans. And y'all have just a basic PPO plan. COMMISSIONER WILLIAMS: Right. MR. LOONEY: So, managed competition was another thing that -- that people were going to try to get involved with, but that's really for major metropolitan areas where you can get hospitals competing against each other for negotiated fees and structures within that hospital system. We get Baptist competing against Methodist in San Antonio for -- for the larger carriers there in town -- the larger companies there in town. Consumer-driven health plan options are something -- this said 1 percent of the people looked at it, a change to that, and then 13 percent. That was in 2002. That -- those numbers for consumer-driven health plans now for 2005 are projected to be somewhere in the 15, 20, 18 percent range where people are going to shift into those types of plans. And I'll -- I'm going to go into that a lot more thoroughly. Most of the five major problems is it costs too much, it increases each year, no flexibility, employees don't appreciate the plan, and they don't understand how much it costs. COMMISSIONER WILLIAMS: Amen to all of them. MR. LOONEY: I mean, they don't understand how much it costs, because the concept is, with all the 11-15-04 wk 10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 co-payments that we put into the health care plans, everybody's under the -- the idea that it costs $10 or $20 or $25 to go to the doctor's office. Well, we know it doesn't cost that much, so -- but they've got into that mind-set that a prescription only costs $15, you know. Doesn't work that way, you know. So, one of the things about understanding the costs is, again, these consumer-directed plans, and I'll tell you more about that. Why has the cost gone up? Lawyers. Everybody blames lawyers for it. COMMISSIONER WILLIAMS: Yeah, top of the list. MR. LOONEY: 99.9 percent of lawyers give the others a bad name. So, is it the hospital and doctor charges? Yeah. Pharmaceutical companies? For sure. Legislators? One of the biggest increases in costs we have is on mandated benefits, legislative mandated benefits, a lot of things that you avoid by being self-funded. Having to cover grandchildren under a health care plan, having to cover children up to age 25, whether they're attending college or not. All of the maternity regulations, prescription regulations, all that regulatory information flows with fully insured plans, which you are avoiding a lot of that right now. Insurance companies? Look at the profits that they're making and what they're paying their -- 11-15-04 wk 11 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 their directors and guys. They are causing a lot of this cost increase too. And then just the consumers themselves. Pharmacy costs, the aging population, over-utilization, mandates. I'm going to go through some of those. Why? Well, it requires us to properly design the plan and manage it. So, should we be self-funded or fully insured? I'm going to go through a general description of both so that you'll get a feeling for what that does. Fully insured means that each month, you pay a premium for your health care in advance, based on the estimations of insurance companies' costs for your program. Fixed premium per each individual insured, full premiums due one month in advance of the coverage being available. Insurance carrier holds all the reserves, they hold all the funds. You simply send them a check. You have a minimum fluctuation in claim liability, because the insurance company assumes all the risks. They assume all the risks of claims. You know what your budgeted cost is going to be based on your population as you go through the year. You know how many insured you've got. You know what the rate is, and that's the full cost of the plan for that time frame. All state mandates apply. You have to pay all of the premium taxes involved. The insurance company pretty much provides everything on employee packets, all the information for enrollments. They typically have web sites 11-15-04 wk 12 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 to access, and all kinds of new varieties of things that are supposed to help you reduce costs. Summary plan descriptions, all that's in your fully insured premium. The premium is based on what you have as far as your incurred claim cost is concerned and your required reserves. Now, incurred claim is -- is the key word. Incurred means that the individual has received service at a certain point in time. That was incurred at that point. Incurred versus paid. Paid claim means that the insurance company has actually written a check for the services rendered. Incurred, they had the service, but no claim has been filed, or it hasn't been paid at that point. So, an incurred claim is -- the required reserve is established for those claims that are incurred, but not reported, the IBNR. You also pay profit and risk charges. The insurance companies have a profit motive. You pay state premium taxes. The administration expense comes out of the fully insured premium, which is claims, billing, operations, agent commissions, all those items. And this is something to take a look at. This is a fully insured timeline. What this means is that if you started your insurance program in January of '03, and you went through 12-31-03, you had 12 months of a fully insured contract based on incurred claims. The plan document under a fully insured contract says that the 11-15-04 wk 13 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 employee can file a claim within 90 days of the date that the claim has been incurred, and that the responsible insurance company must pay that claim, and they have up to 12 months following the end of the termination date of that contract to pay it. So, in terms of what I've just shown you a few minutes ago, this becomes a 12/24 contract; 12 months of incurred claims, 24 months that you have the ability to pay it over a period of time. The premium that you pay during the 12 months -- the initial 12 months is the total amount of premium required to meet all the obligations of the 24-month runoff and payoff, because insurance companies have established a reserve to do that. You start in January for the next year, and you have the same type of contract moving forward, 12/24, and it just dominoes from that point forward; it's always 12/24. In a self-funded plan, the employer -- you guys -- assume a portion of the risk. The administrative options. The administrative options are changing. Insurance companies are trying to get out of the risk mode. For them to get out of the risk mode, then what they do is they become an administrative service only company. Blue Cross, United Health Care, Humana, all these companies will offer you their administrative services. Which means they'll do claims administration and function as a third-party administrator, and shift the claim liability 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 14 back to the employer, so that's what an ASO contract is. Insurance company comes in and says, "We're not going to accept the risk. You're going to accept the risk for claim payment, but we'll provide all the other services, and here's our fee for doing so." That's an administrative -- that's an insurance company functioning as a third-party administrator. Those are called ASO contracts. You can have a third-party administrator which is independent, outside of an insurance company, as we do now, or you could self-administer your claims. And if you do that, you'll have to hire a new consultant, 'cause I'm not -- I don't want to -- that is not recommended. (Laughter.) You have some fixed costs, which are the insurance premiums, and you have variable costs, which are the claims costs. The fixed costs are included. Your administrative service fees, and then the insurance items that I'll tell you about. The administration fee is for claims, billing, eligibility, customer service, plan document maintenance. And TPA's -- when you're talking about TPA's, plan document maintenance is one of the areas that we find the TPA's are not as efficient as they should be. We really get after the TPA's for trying to keep up with all the regulations that we face from COBRA, HIPAA, all those federal regulations that we're -- we're involved with, and we have to really stay after the TPA's to keep up with 11-15-04 wk 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 those plan document changes that are required in relationship to the actual law changes. The administration fee typically has an access charge to access a network that provides physician and hospital services, the PPO network. PPO network, with a third-party administrator, is typically a leased network. They'll lease one from Texas True Choice, private health care systems, Health Smart. You've got a local TPA over -- that's in the -- the Hill Country -- I can't remember the full name of it. The Hill Country Physicians Network or something like that. That is out of Fredericksburg. I think they manage it out of Fredericksburg. The insurance companies typically have their own networks that they -- they deal with. We look at a setup fee when we look at the bid specifications, to see if there's an initial fee for the initial contract enrollment, things of that sort. We also look at expected claims. And this is what the underwriter tells us that we -- they really feel that this is the amount of claim volume you're going to have during the next 12 months. That claim volume is based on experience, and the bids that we get in from the reinsurance companies will give us an expected claim amount. COMMISSIONER WILLIAMS: Is that experience over one year, or weighted over a period of time? MR. LOONEY: We gave them experience for a 11-15-04 wk 16 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ~"'' 2 4 25 three-year period. COMMISSIONER WILLIAMS: Okay. MR. LOONEY: So it should be weighed over that three-year period of time. Two years is usually sufficient. You all are pretty consistent in your employee -- number of employees that are insured, so three years, we felt, was a more accurate representation. And the claims information we're getting in on the bids are projecting that. One of the things that we -- we see, and that you'll see in the insurance stuff, is specific stop loss. A specific stop loss premium is purchased by -- by you all. And what that does is it protects you against any one individual that's insured against having a catastrophic loss. So it is, in essence, your deductible for a given individual. Once they exceed that deductible level, then the insurance company pays 100 percent of the expenses over and above that level for that calendar year. When you start into a new plan year the next year, you have to satisfy that deductible again. So, one of the things that -- and I'll go over that again, the timeline, here in just a minute to show you how these carry-forward numbers stack up. But your individual specific right now is 60,000, is where it's set, I believe, isn't it? JUDGE TINLEY: Forty, I think. MR. LOONEY: Forty? 40,000, okay. Sixty was 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 -- 13 14 15 16 17 18 19 20 21 22 23 24 25 17 the other one I was looking at this morning. Forty. We had bids that we asked for in addition above that, $5,000 increments above that, just to see if that would be beneficial to go to a higher number or not. But the thing that we looked at on this contract was the -- the reimbursement process by the insurance company. The TPA is supposed to notify the third-party administrator -- I'm sorry, the TPA is supposed to notify the insurance company when they exceed 50 percent of what that specific stop loss number is. So, anything that goes over $20,000, there's a report supposed to go to the insurance company. At that point, they're supposed to start doing an auditing so that if, in fact, it does go over the $40,000, they've done all the audits; they've approved all the numbers for reimbursement, and they should start reimbursing at 100 percent at that point. That's the type of contract that we're looking for, something that you do not have to come out of pocket once the specific is reached. So, that's the type of contract that we're looking for, the aggregate maximum. JUDGE TINLEY: Excuse me. Once you hit the specific -- if it's done in a manner that the auditing process and everybody's on board early, once it hits that specific, it's not a reimbursement process where the County pays the amount over the specific and then gets reimbursed 11-15-09 wk 18 1 ,"' 2 3 4 5 6 7 8 9 10 11 12 -- 13 14 15 16 17 18 19 20 21 22 23 "' 2 4 25 from the stop loss carrier, but rather paid direct by the stop loss carrier? MR. LOONEY: That's what we're looking for right now. JUDGE TINLEY: Okay. Well, that's different from what's happened before. MR. LOONEY: That's different from where you've been in the past, because in the past you had to be reimbursed. You had to put the money out first to be reimbursed. Now we're looking at a clause in that specific that says that once you exceed that number, that their insurance company becomes liable for the payments at that point, so that there's not any additional transfer of funds necessary between you and the -- JUDGE TINLEY: Okay. MR. LOONEY: -- insurance company. That -- that -- hopefully, that will protect cash flow and anyone giving large claims and such, and you shouldn't have any more auditing to be done at that point, if it's done properly. There's two critical issues that you look at in insurance. One is one individual having a huge loss, and the other one is a high frequency of small losses. So, the aggregate insurance coverage covers that high frequency, the high utilization of coverage. 'Cause everything under that $40,000 is aggregated during the year. It's accumulated. 11-15-04 wk 19 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 And if you exceed the actuarial determination, which is this aggregate attachment factor; if you exceed that, then the insurance company reimburses you 100 percent, anything in excess of that. Now, a while ago we talked about expected claims. Expected claims are determined by the actuary, and let's assume they determine it's a million dollars in expected claims. Then the aggregate insurance is a percentage above that. So that if the -- it's typically 25 percent greater than that, so an aggregate insurance point would be a million, 250. So, if your -- all of your claims under 40,000 aggregated to more than a million, 250, then the insurance company would start reimbursing at that point. One is for the individual high loss; the other one is for a whole lot of small losses on the aggregate. Now, one of the things in the insurance business that you look at is how much -- how much does the premium -- how much does it cost? Aggregate premiums are very inexpensive. Very inexpensive. So, they really don't expect to have a lot of losses in that area. But aggregate insurance for the County prevents the County from having an open-ended budget. The aggregate fixes the maximum costs of the health care plan for a given period of time so that the budget doesn't have an open end on it where you would be obligated for future expenses beyond the aggregate limitation. And that's why we typically have aggregate 11-15-04 wk 20 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 coverage for y'all. Again, the aggregate stop loss, one of the things that there's a -- we're going to look at -- I don't know what the pricing might be. We're going to look at what they call an accommodation agreement. An accommodation agreement means that we take the maximum aggregate limitation during the year, we divide it by 12, we come up with what a monthly maximum would be. And if, in fact, you start exceeding that monthly maximum, you start bouncing up and down. This accommodation agreement has a leveling effect, so that the maximum obligation you'll ever have in any one given month is 1/12th of that total aggregate stop loss. So, we're going to take a look at that to see if it makes sense to put in the contract also the stop loss, individual and aggregate. Here's an example of how a $127,000 claim would be handled. If, in fact, your stop loss deductible was 25,000, the employer pays the $25,000 deductible. The insurance company pays the excess over the deductible of $102,000 on a $127,000 claim. I don't know where I came up with $127,000; that's crazy. The amount funded, but not reimbursed, in this particular example is 25,000. The 25,000 goes to satisfy the annual aggregate. The insurance company pays 102,000 over and above what the deductible level was of 25,000. So, 25 goes to satisfy the aggregate, 102 is reimbursed by the insurance company, and this is what 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 21 we're talking about on the self-funded timeline versus the fully insured timeline. This contract that -- that is -- that's shown here is a claim and time frame from January of '04 to 12-31-04. You have 12 months of incurred claims, and then you have 15 months, or three additional months after the end of the plan year, for those claims to be paid. That will then apply against either the specific and/or aggregate insurance coverage. You all changed your plan last year. You had a -- a 15/12 contract, I believe, that was changed to a 12/12 contract. A 12/12 contract means that 12 months of incurred claims, and it must -- all claims must be paid within that 12-month period to apply against your aggregate or your specific insurance. It normally takes -- if you get a TPA that's functioning -- or an insurance company that's functioning properly, nowadays, with all the electronic adjudication of claims, it takes about two and a half months from the date that a claim is incurred until checks are actually written, and that's because of the -- that's just an average, and it's because of billing time frames, the hospital getting, you know, whatever records are out there necessary. So, we look at about two and a half months. If somebody goes in on November the 1st, their claims should be totally satisfied by the middle of January, end of January. November 1st ought to be satisfied by the first week in 11-15-04 wk 22 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 -~ 2 4 25 February; 100 percent of them should be paid by that time. If you have a 12-month incurred plan and you don't have a 15-month paid contract attached to it, that means that claims incurred in November and December may very well not apply against your specific and/or aggregate contract. And if your contract moving forward is also a 12/15 contract, that means that those claims will not apply against that contract, so you end up with a gap. You end up with an incurred claim gap, one that's not covered by the insurance in any way. So, we try to be very careful about these timelines when we renew your contracts. This is a -- same basic demonstration, but the bottom two lines here give you the most coverage from January 4 -- January '04 to March of '06. 24 months of incurred; that means anything incurred from the beginning of your contract period to the end of the contract period, and you've got 15 months to pay that contract at the end of that period of time. So, you've got an extension of 90 days or three months after that time frame to pay those claims. Ninety days -- sometimes it doesn't seem like enough in some cases, but 90 days after the end of the plan year, then your obligation as -- as an employer is stopped at that time. So, in an effort to manage costs going forward and not, again, have an open-ended liability, we set that three-month carryover period, that 90-day period. When 11-15-09 wk 23 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 we get more into the actual bids that we're getting, I'll give you a lot more information about 15/12's, 12/15's, 15/24's, 12/12's -- you know, paid contracts. That's where the underwriters and the insurance people really try to -- to maneuver and manipulate, is in those numbers. The ideal contract, again, starts at the beginning of the original contract period, and it will either -- this one says 24 months incurred. It can also just simply say paid. And it said paid from this time frame to this time frame, and then that counts. Everything that's paid or written means that it applies against your insurance program. You've got flexibility in plan design. You've got a lot of things that you can do from plan design. COMMISSIONER LETZ: Gary, can you go back to that -- 12/12's, 12/15's? Right now we have a 12/12 plan? MR. LOONEY: I think that's what I -- JUDGE TINLEY: Yes. COMMISSIONER LETZ: So, if a -- who doesn't get paid if you get a claim in December? MR. LOONEY: If you have a claim in December and you've got a 12/12 contract? COMMISSIONER LETZ: And it doesn't get processed. Who holds the bag? MR. LOONEY: The -- 25 ~ COMMISSIONER LETZ: The County? 11-15-09 wk 24 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MR. LOONEY: The County does. The County holds the bag. COMMISSIONER LETZ: And if it's -- MR. LOONEY: And the County does not have any underlying insurance against that contract. COMMISSIONER LETZ: As long as the -- it's within the $40,000, it doesn't really make much difference, but if you exceeded that, that's where you would have a problem. MR. LOONEY: Not only -- yeah. Well, if you're over and above. But the concern is that if that plan is terminated at that point in time and you don't have another contract that's lapping over -- overlapping some other way, that you have full liability, because all of your underlying insurance is gone. It doesn't apply toward specific, and it doesn't apply toward any aggregate, so you, in essence, are the insurer. Your contract -- county contract for delivery of benefits is with the employee. You have a benefit booklet that you've given to the employee, and it says we will provide you these benefits. The method that we're using is through a self-funded program, but the fiduciary liability for -- for providing that claim payment under that contract is the County's fiduciary liability. COMMISSIONER LETZ: All right. Thank you. MR. LOONEY: Risk management effectiveness it-i5-o9 Wk 25 1 2 3 4 5 6 7 8 9 10 11 12 ,._. 13 14 15 16 17 18 19 20 21 22 23 °- 2 4 25 through stop loss insurance. Essentially, what that means is we pay careful attention not to have those gaps. We want to be sure that we don't have those gaps in coverage. Tax savings. As I said, you know, this is an advantage -- an advantage of the self-funded over and above the fully insured plan. The average state premium tax in the state of Texas is 2 percent. Assuming that your total premium would be a million, five, that's $30,000 in taxes, and as a county or any other, you don't have the ability to -- to not pay that. That's a premium tax paid by the insurance company, and it's part of the premium. It's built in, so you can't defray the cost. It is -- it's a premium tax they have to pay. Retention, the administration of the plan. This is one of the things that -- on the TPA function that -- one of the problems that we run into in the fully insured products is it seems like we invariably have to change carriers every two years or every other year, whenever the pricing just gets out of hand. So, you have to go back to your full -- your employees. You have to go back through the enrollment process. You change physician networks. You disrupt the entire employment force by making those changes on a regular basis. With the third-party administrator, you can change the underlying insurance company product, the stop loss insurance, without having to 11-15-04 wk 26 1 2 3 4 5 6 7 8 9 10 11 12 .-- 13 14 15 16 17 18 19 20 21 22 23 24 25 change the plan document. Anybody else that is providing a service for the employee. You don't have to have them change doctors. You can keep the same PPO networks. As far as they're concerned, the transition from what they're being delivered is consistent. We can under -- we can change the underlying stop loss carriers and not have any impact on the employee. So, from a retention standpoint, it costs money to change plans when you move from one fully insured to another fully insured plan. It's dollars spent based on time lost and County time. It's a number that -- the number of hours spent in relationship to the service rendered, and it can get expensive sometimes. The reserve. One of the things that the insurance companies do, like I said, is they maintain that reserve. They build it into your premium. As a self-funded program, you don't have to maintain a cash reserve. Assuming that you had a million, five in premium, again, the reserves would be approximately $312,000. That's calculated based on turn-around time, and this is just kind of an actuarial rule of thumb. The million, five, divided by 12, times 2.5, that's the approximate number of claims that would be incurred over that period of time. That would be your claim reserve. Now, in addition to the claim reserve, you have a premium that you pay for administration of that 312, and that typically runs anywhere from 3 to 10 percent 11-15-04 wk 27 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 of that 312,000, so it could be anywhere from another $30,000. But you don't have to accumulate the reserve. We do try to -- if you've got to the budget number -- fix a budget number. If we don't reach the budget number, then those reserve dollars we do try to set aside and protect against future fluctuations in premium. I don't know whether you've had that ability to do that or not. I don't know what the -- what your budget actually -- whether you actually are funding toward a total budget projection, or it's more -- fluctuates more than that. So, I haven't had a chance to visit with you on that process, but -- but informally we would -- normally we would recommend a funding level for you, and we will recommend a funding level for you. And then that -- if that funding level is not met, then we'll carry those funds forward as a reserve against future claim losses. The disadvantages of being self-funded: One, again, is you take on the fiduciary responsibility of the insurer. You have some asset exposure in case an employee should sue the plan. You are the plan, so they would sue the plan. And the risk assumption is that risk between the normally anticipated claim level and the stop loss premiums. You always face the possibility of a roller coaster in the claims flows -- in the claim function. We try to reduce that as much as we can. Those are the disadvantages. 11-15-09 wk 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Now, I'm going to try to go through this one pretty fast, 'cause this gets pretty complicated sometimes, but I do want to give you an overview of these -- of these accounts, because this is what the hot items in the industry are today. This is where you read in the -- all the magazines and Wall Street Journals and all this; they talk about these types of programs, and these are consumer-directed or consumer-driven health care plans. We typically can get an idea of what the -- the federal government would like for us to do, because when they want us to do something, they give us a tax deduction for it. You know, if they want you to stop smoking, then they build in a tax deduction for stop smoking clinics. If they want to you lose weight, then they put in a -- into the eligible benefits under Section 213(d) of the Internal Revenue Service Code, they build in something that says, okay, you can now deduct medications for weight loss. If they -- so whatever -- whatever kind of things they're throwing out there as far as tax deductibility is kind of like the -- where they'd like for us to go. So, these health reimbursement arrangements, Section 105(h) -- I forgot I left this one in there. Over-utilization of the health care plan. The employees don't have any skin in the game. That's why we come up with the -- the employee-directed health care plan. You know, 11-15-04 wk 29 1 2 3 4 5 6 7 8 9 10 11 12 -- 13 14 15 16 17 18 19 20 21 22 23 °' 2 4 25 we're going to put some skin in the game for them. They think that the office visit co-pays are all it costs. They think the prescription co-pays are all it costs. You know, free Cokes and auto insurance. Yeah, sure. So, we've kind of isolated the employees from what the true costs of the health care plan is by giving them co-payments. All the employees definitely want to go to the physician that's the highest quality, highest profile, and most of them feel that working for an organization, they're entitled to the benefits on a co-pay basis. And so, "You're my mother; you're supposed to take care of me in this process." So, they've really lost, again, that concept of -- of, I guess, buying health care protection, or negotiating with their doctors, or even talking to the hospital about it. 78 percent of the individuals in the organization will have $1,000 or less in claims. 35 percent won't have any claims at all, and then 5 to 8 percent of the employees will have about 50 percent of the total cost in the plan, and it's just the kind of things that we see just from drawing out of claims areas. You know, what happens is, you get that 5 or 8 percent who have the real large claims, and they end up having the big numbers, so they end up eating up -- eating it up. COMMISSIONER BALDWIN: Gary, is that a national average, or is that related directly to us? 11-15-04 wk 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MR. LOONEY: That number came out of a national survey that was done by Hewett Company. They pulled that out of -- of a survey that they had done. In June of 2002, a letter was written by Internal Revenue Service, under Section 105 of the Internal Revenue Code. And what happened is that this -- this letter simply said that under this Section 105 -- it's actually Section 105(h) of the code. What it said was that if, in fact, you have a health care plan that has an arrangement with your employee, if you have an arrangement with that employee to reimburse medical expenses, and if, in fact, you create an amount of money that they can use -- and it becomes very hard not to say "account," because account gives the indication that you have vested interest. It has the -- "account" seems to mean that, okay, that's my money. But it's not really; it's an arrangement that you have with the employee, and that arrangement says that we're going to reimburse you for medical expenses that you incur, and this is the volume that we're going to reimburse you at. Now, if you don't use all of that volume during this calendar year or policy year, then we will allow you to carry that forward to the next year to use against the expenses you have in the following year. Well, the Internal Revenue Service made this whole thing available simply by writing a letter. It was 11-15-09 wk 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 about a page and a half. It says, okay, you can now do this. Before that, the only things that were available were the flexible spendable account-type things, which were use-it or lose-it type programs. You couldn't carry forward any kind of accumulation for employees going forward. It was a 12-month -- here's your deduction; that's it. No more. Well, they changed the rules, and they changed it in 2002 and said, okay, we'll let you create this arrangement now. And the hope is, by the federal government -- again, the hope is that now that an employee that's got this volume of dollars that are given to them to use for reimbursement, that they'll pay attention to how those dollars are being spent. You know, when they've got an arrangement in front of them that says we're going to provide $500 for you to use for your expenses this year, that when that number starts going down, when they start using it for these benefits, that they're -- they're going to start paying attention to how they're spending it. So, the whole concept is to get -- here's the money you've got to spend to reimburse you for your medical expenses. Spend it wisely, you know. You know, spend it wisely, and our health care plan is going to take care of most of the major expenses that you have. We still have major medical. We still have -- we can still build in a lot of different plan design options that provide, you know, 11-15-04 wk 32 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 first-dollar coverage in a lot of ways. Or you can simply create this arrangement over here and attach it to your current plan and say, okay, if you want to use these funds to pay your co-payments or pay your deductibles or whatever else you want, fine, you can do so. JUDGE TINLEY: Is that a cafeteria plan, in essence? MR. LOONEY: No. JUDGE TINLEY: Okay. MR. LOONEY: This is under your health care plan. JUDGE TINLEY: Okay. MR. LOONEY: It's under -- Section 125 is the employee's dollars or employer's dollars put into that account. Section 105 is strictly employer dollars. The employer controls the arrangement. The employee has no vested interest in it. If the employee leaves, then they leave whatever account balance that they had accumulated. It stays with the employer. COMMISSIONER BALDWIN: I tend to agree with the federal government on that. That gives personal responsibility to the individuals. I like it. COMMISSIONER WILLIAMS: So, if you have -- if you have that feature, and an employee uses maybe only 70 percent of that amount of money, whatever that is, that 11-15-04 wk 33 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 amount -- the base amount is restored in the next year, and it carries over, 30 percent added to the base amount? MR. LOONEY: You can -- you can do it any way you want. That's one of the -- the advantages, I guess, of this 105 arrangement; we can write the rules. We essentially can write the rules as to what we want to carry forward. You can keep an account that is maximized, and you can reimburse or replenish that account each year. You can have it cumulative. You can have it equal to whatever maximum amount you want it to be, or no end to it. If you put it at $500 a year, it can be $500, then $1,000, then $1,500, and it just accumulates on that basis. A couple of things you need to remember is that, under the insurance plan itself, we have a maximum amount of out-of-pocket exposure for an individual employee or dependent during the year based on total claims that they incur. And I'm sorry; I don't know what it is off the top of my head. Probably $2,000 maximum out-of-pocket. It's either $1,000 or $2,000. So, if an employee has exceptionally high claims, then they -- on the benefit plan itself, they get into 100 percent coverage based on their maximum out-of-pocket. Well, you can set the HRA accumulation to be whatever that maximum out-of-pocket is, so that 78 percent of those people that don't, you know, have much claim, or the 35 percent that don't have any claim at all, over a year 11-15-04 wk 34 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 or two, they can actually accumulate enough to satisfy 100 percent of their costs under the plan, if they've not used it before that. If they use it on a cumulative basis, then they won't have the money there. What we're seeing, again, is people are -- people are actually not using their account for reimbursement purposes. They're actually paying out-of-pocket some of the expenses that they have, doctor's office visits or whatever; they're actually paying that so that they can accumulate their funds in case of a catastrophic incident. You know, I'm not sure why they're doing it, but that's -- that's kind of what we're seeing in some of the cases we've got. The 105, what is it? It's a health reimbursement arrangement. And I really do, like I said, fight myself not to say "account," but it's an arrangement, and you agree to reimburse medical expenses after they occur. So, it's self-funded; it's not prefunded. You don't have to prefund the account. And the primary reason is to help the employer save money by changing the attitude of the individual and their employee's behavior and how they purchase -- excuse me -- a couple of things. Again, it's 100 percent employer money, not employee. You can't cash out. Employee can't take the money out on a cash basis, and they can't pay their health insurance premiums with it. It's not money that they can then revert back in to pay 11-15-04 wk 35 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 premiums with. It has to be used for reimbursement under eligible medical expenses, as defined in the Insurance Code under Section 213(d) of the code. COMMISSIONER BALDWIN: And what are some of those? Just a daily -- I mean, a regular doctor visit, co-pay? MR. LOONEY: Anything that has to do with medical expenses, treatment of any type of illness, injury. It covers anything that you can take off your income tax. If you were filing an itemized statement under income tax, mileage, weight loss programs, a lot of different things under 213(d), some cosmetic surgeries -- some things are covered under that. You, though, do not have to accept everything under 213(d) You decide what the HRA can be used for. There's two types of plans. One is a plan that we -- that we call -- it's tied into the medical plan. It's directly tied to the medical plan, so when the medical plan has either a co-payment or a co-insurance or something that the employee is responsible for, then they can use their HRA to reduce that expense. So, the claim is adjudicated by the third-party administrator, and then the individual is given the option to offset that expense if they want using their HRA account. COMMISSIONER BALDWIN: Gary, does this include -- and you and I have talked about this before. 11-15-04 wk 36 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 I've always had this thought of -- of helping people -- preventive medicine, giving them the opportunity to be a member of the health spa or something. Does it include those kinds of things? MR. LOONEY: If you want it to. If you wanted -- if you want to put in a design that provides for reimbursement of an expense for utilizing the health care facilities, typically what we would -- what we would have them do is do some sort of profile, some sort of physical profile, so that they would qualify for using the facility. COMMISSIONER BALDWIN: They're too fat, so they need to go work out. MR. LOONEY: Too fat; you need to work out. We'll pay for it. You want to stop smoking? Here's a -- here's how you stop smoking, and you can use it under your HRA account. You can -- it can pay for it. But -- but the employee does not own the account. That's one of the critical issues in this whole thing. They do not own the account. HRA accumulation, the employer decides the amount. The employee can accumulate the unused amount for the previous years, or they can file for it. The employee now has decision-making power. They have to decide. You know, the plan design issue comes in here big-time, because you can set up your plan to have a very high deductible. You can set your plan up to have a $1,000 deductible before any 11-15-04 wk 37 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 benefits are paid at all out from under the plan. And then you can give the employee an HRA arrangement that says, okay, we will allow you to have this HRA arrangement of $750, so they can have $750 to use for first-dollar coverage on their account. After they've gone through that, then all that applies to the deductible. After they've gone through that, then they have a $250 deductible; then they have benefits under the plan. That's just one off the top -- you know, kind of benefit design. So, you can -- you can create a situation where they have to use the HRA account for reimbursement of expenses initially, and that really gets them into the concept of how they're spending their dollars. The other thing is that the -- probably what we'll show you is we're going to show you two plans, an HRA option and a regular option, so that the employee may choose to go an HRA option versus wanting to stay in a standard PPO contract. So, when we come back to getting down to the actual proposal for the County employees, my guess is we're going to show you side-by-side an option for an HRA account and an option for just a standard PPO account. One of the things that the employees complain about constantly is the premium that they have to pay for their health insurance or their dependent care insurance. What happens with an HRA accumulation plan is, they start seeing what they feel is a vested interest in the plan. Even though it's not vested 11-15-04 wk 38 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 totally to them, they're putting premium dollars into a plan, and instead of saying, "Well, I didn't use the plan at all last year and I got nothing out of it," well, they didn't use the plan at all last year, so they accumulate an asset going forward to the next year. And so that has a tendency to change that attitude about making contribution for the health care plan. Plan design options. Again, we can accumulate it or not. We can cap the accumulated amount. We can do HDHP. That's insurance for high deductible health plan. COMMISSIONER WILLIAMS: Say again? MR. LOONEY: High deductible health plan. That's -- that's -- the acronyms are starting to flow pretty heavily along these lines now. It does not have to be funded. It's a self-funded type of approach. You can have it on a monthly accrual or an annual accrual. You can treat it just like you treat an FSA account, which means that if you give them an annual amount, the full amount is available when they first enter the plan, or you can accumulate it on a monthly basis so that they only have, you know, each month's accumulation applied in case you've got short-term employees. Again, the employee defines the eligible expenses. Highly flexible, employer control, allows for employee acceptance and participation under the plan. JUDGE TINLEY: Why don't we take about five 11-15-04 wk 39 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ^ 24 25 minutes and give our reporter a little break here? MR. LOONEY: I think I'm right at a point where that would be a good deal. JUDGE TINLEY: I kind of -- yep. MR. LOONEY: There we are. (Recess taken from 1:58 p.m. to 2:12 p.m.) JUDGE TINLEY: Tell us about 223 now. MR. LOONEY: I.R.S. -- Internal Revenue Code Section 223. This is one of those very unusual animals. It was actually a Medicare regulation that was passed in November of last year, went into effect and went into law in January of 2004. For the federal government to move that quick, putting a law on the books and making it effective, is somewhat of a miracle to begin with. But what they felt that they did was they created a health savings account, but they mirrored it after a couple of other previous laws. One was the IRA regulations, independent retirement accounts -- individual retirement accounts, and the old Archer MSA's, Archer medical savings accounts, which were restricted to small employers and employers that had 50 or fewer employees. So, they felt that they had enough law out there that they could blend that together and create this health savings account. Now, the health savings account is truly an 11-15-09 wk 40 1 2 3 4 5 6 7 8 9 10 11 12 __ 13 14 15 16 17 18 19 20 21 22 23 "~ 2 4 25 account. It's an ability for an individual to establish, in their own name, under their own assets, an account that's very, very similar to an IRA. They put money into it; they have total control over it. And once money is deposited into the account, they have 100 percent vested ownership. Now, what -- the health savings accounts have to be, you know, connected to a high deductible health plan. And once they're connected to a high deductible health plan, at the end of the year, the employee will have -- and you'll see it on 1040's this year, if you do your own tax return; there's going to be a line entered in there that you can take a deduction off the top for the expenses that you have deposited -- or the moneys that you've deposited into your account. It doesn't have to have been an expense. It doesn't have to be expended out of the account. It just has to be deposited into the account. And that becomes an above-the-line deduction. The investment earnings are tax-free. The employer, if they make contributions, receive a deduction for making contributions into the HSA account. But the difference that we talked a while ago about the HRA being an employer-controlled account with employee no-vesting, this is exactly the opposite. This is an employee-controlled account, and they're 100 percent vested from the very beginning. The amounts are excludable from tax base. The distributions for any qualified medical 11-15-04 wk 41 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 expenses are not taxed, so you get above-the-line qualification on the tax, and then you have no concept of income tax upon the payment. Again, this law was passed in November of 2003. It's similar to MSA's. Any qualified high deductible health plan can be paired with an HSA account, which means the employee controls the account. All the employer has to do is provide access to a high deductible health plan. COMMISSIONER LETZ: Are you going to define that in a minute? MR. LOONEY: Yeah, I'm going to tell you all about that. Specified disease coverage, hospital indemnity, auto insurance, prepaid legal, a lot of those other optional plans are -- they don't fall under the high deductible health plan definition. Vision, dental, accidents, they do not count as other coverage, so a high deductible health plan doesn't -- is not restricted by that. The requirements for a high deductible policy, the deductible must be at least $1,000 for an individual, and it has to be a minimum of $2,000 for families. The out-of-pocket maximum cannot be greater than $5,000 for an individual, nor $10,000 for families. Now, the deductible is a little bit different setup under a health savings arrangement -- health savings account. If you have an individual account and you have a $1,000 deductible, then you're not supposed to have any 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 42 co-payments under that $1,000. A high deductible health plan means that you satisfy $1,000 first, and that $1,000 is not reimbursed from any of these sources -- any other sources. You do not have co-payments for physician office visits; you pay full fare. Once you go over $1,000, then your health care benefit plan kicks in at that point to pay whatever expenses and whatever deductibles that you -- that you have -- or not deductible, the co-payments. So, the way they're designing these plans is to put the emphasis on the individual having $1,000 exposure under the plan. And the way they sell that -- the way they satisfy that 1,000 is by setting up their own $1,000 deductible health savings account, so that then they can take the money from the health savings account, satisfy the $1,000 deductible, then move into their health care plan. So, it's the employee's responsibility to set up the health savings account. It's not the employer's responsibility; the employee does it. Now, there's certain things that can be provided under the high deductible health plan that do not -- or the deductible's waived for, where you don't have to satisfy the deductible. Again, these are some of those things that I was telling you that the federal government wants to encourage you to -- to do, so they have obesity and weight loss programs don't have to go under the deductible. 11-15-09 wk 1 2 3 4 5 6 7 8 9 10 11 12 ^ 13 14 15 16 17 18 19 20 21 22 23 24 43 Routine prenatal and well-child care don't have to go under the deductible. Periodic health exams, including tests and diagnostic tests, don't have to go under the deductible. So, you can have your high deductible health plan that says, yes, we will pay you for these areas initially, so that you don't have to use your health savings account for these purposes. The other thing that -- that has come out since the original rules, and it's noted later, you are not supposed to have co-payments for prescription drugs under the original rules. They put a special, I guess, amendment out in June of this year that said that they were going to allow prescription drug programs on a co-payment basis through the end of 2005, but in 2006, you would have to have those prescription drug co-payment plans out of the plan. They have to remove them by then. Well, one of the big controversies has come in as far as wellness. What is preventive care? Well, one of the things that they've also determined is that if you're taking medications on a regular basis for various types of -- control of a disease or an illness, such as, I guess, the medications you take for high blood pressure, medications you take for diabetes, the medications you take that are on a regular, ongoing maintenance-type basis, those are considered to be 25 ~ preventive. 11-15-04 wk 44 1 2 3 4 5 6 7 8 9 10 11 12 ,-. 13 14 15 16 17 18 19 20 21 22 23 24 25 COMMISSIONER BALDWIN: But not arthritis, things like that? MR. LOONEY: But they are authorizing them to pay that under the health care plan. It's preventive medication, and they set out special rules that allow to you have the medications that are maintenance-type medications not have to be satisfied by the deductible. So, you know, trying to maintain health, trying to prevent something from occurring. They were afraid that this high deductible -- that individuals would not buy their medications, and therefore end up with problems with cholesterol and high blood pressure and things of that sort, so they built it back in to where the insurance companies can actually reimburse for that. But it's an option that you, as -- as an employer, can determine too, because the plan design underneath this is -- you don't have to put these things in there. You can put these things in there. COMMISSIONER BALDWIN: Gary, I take a medication to relieve pain and inflammation because of arthritis; we're prolonging a knee replacement. Does that come into this picture in any way? MR. LOONEY: Now, there's -- I don't think there's any source for us to go to right now on those types of medications. We'd have to -- what happens, though, is that -- that whoever the underlying carrier is makes that 11-15-04 wk 45 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 determination. Whoever the third-party administrator is. COMMISSIONER BALDWIN: I see. MR. LOONEY: And they make it based on a lot of different methods. Now, one of the things we look at when we look at the TPA is who they're using for their medical advisory committee, beyond where they are as a TPA, to find out where they're getting their information in order to answer questions like that. Right now, it's almost a monthly newsletter that comes out that says, okay, we're now approving this. We're now approving this. And we go through -- the Internal Revenue Service has actually got a hotline where you can send information in and ask them about those things. But the concept, again, is trying to prevent an illness by allowing an individual to maintain a medication that will prevent something from occurring. The thing about the deductible -- one of the things you have to watch out for in a deductible situation is that it's a $1,000 deductible; $5,000 max out-of-pocket for an individual, or $2,000 per family. Now, the deductible is the aggregate deductible, which means that if you have a $2,000 deductible for your family, that you have to complete the $2,000 before any benefits are payable under the high deductible health plan. It's not $1,000 for an individual and $1,000 for another individual equals $2,000. It's $2,000 total. So, one person potentially could satisfy 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 46 the $2,000, but you have to have $2,000 in total deductibles. That's different from most health care plans. Usually, once an individual exceeds the deductible, benefits are payable. Under HSA's, it's an aggregating deductible, so that you have to pay the entire amount. Office visits, co-payments are not permitted under the plan, 'cause they're not subject to the deductible. If you're in a network -- a PPO network, the deductibles and maximum out-of-pocket numbers apply to in-network services. What that means is that, under the high deductible plan, if you have a -- a PPO network, and they're paid benefits at a higher percentage, then whatever that benefit is is what's applicable against that plan. These -- these rules and regulations, I'm going to go through them a little faster, because it really -- I'm going to get to the actual description of the overall plan real quick, but contributions to the plan must be made in cash. Individuals 55 and older can make extra contributions in their account to help catch up years. The amount for 2004 for an individual that's over 55 is an additional $500. So, if you've got a $1,000 deductible plan, you can put in $1,500 on your tax deductibility for the next year. The contributions are only allowed for the months in a year, so it's prorated if you change -- turn 55 or 65 in a year. 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 -- 13 14 15 16 17 18 19 20 21 22 23 24 25 47 Employers and employees can contribute to the -- the HSA accounts. The HSA rules for contributions by an employer are a little different from what would fall under the discrimination rules for most health care plans. The contributions have to meet a compatibility test, which is a little bit different than the ERISA tests that they use for a nondiscrimination testing. The individual that owns the health savings account is totally responsible for the claim flows and tax deductibility issues with that account. The employer has no liability or responsibility to the employee to make certain that when they do their tax filings at the end of the year, that they are making the appropriate tax filings. So that once -- once you create a high deductible health plan, if you, as an employer, do not want to participate in the HSA plan benefit for the employees, then that's fine. What you've done as an employer is provide them with a high deductible plan. Here's the plan. If you want to participate, that's great, and this is your premium allocation or non-premium allocation, whatever -- however you want to do that. Here it is. Now, you, as an individual -- if you want to fund an HSA account on your behalf, then you have the ability to do so, because we're providing you this high deductible plan, and at that point, all you've -- you've satisfied your responsibility to the employee. You do not 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 48 have to make contributions. If you do make a contribution to the plan, then you have to be certain that they have an account to fund the moneys into. They have to have an account established for you to fund the money to it, because the money has to be deposited in the form of cash into that account. Same way an IRA functions; money has to be traceable into that account. Now, the deductions out of it and the moneys coming out of it, that's up to the individual employee. Anybody can contribute to the HSA. If you've got family members that you wanted to fund, a daughter or son-in-law or, you know, whatever -- if you, as a grandfather, wanted to fund your granddaughter's HSA account, you could do so, because the funds can come from any source. You don't get the deduction; they do, but that's all right. If a person already has an MSA -- which I doubt any of your employees do. Those are those Archer medical savings accounts; there are very few of those sold. Actually, then they've got transferability to the HSA account from the MSA account. If you have a participation in the HSA account, your deductions are prorated based on the number of months that you participated in the plan. So, if you have a $1,200 deductible plan, and you're in the plan for six months, then the taxable year -- at the end of the year, you're only allowed to take $600, only half of that 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 49 amount, as your deduction for the next year. You're only allowed to take the deduction up to and including the time that you were actually insured under the high deductible health plan. So, it's prorated on a monthly basis. And that's why the activity in these accounts is going to increase substantially during the next, you know, 30 days, because if the plan is in effect January 1st, then they get full credit for the entire year for tax-deductible purposes. Contributions into the HSA account can be made in one lump sum. They can be made monthly. They can be made -- as long as they're made prior to filing your tax return on April 15th of the following year, you're completely open to making those contributions at that time, in that time frame. Any accumulations in that account, if you want to withdraw any of the money that's in that account to use for something other than health care benefits reimbursement, you can take the moneys out, take it as ordinary income, and you have a 6 percent excise tax that would be imposed on any excess with -- any excess that you took out. One of the things about HSA accounts is that if you reach age 65 and you have an accumulation in that account, you can actually use the accumulations to purchase Medicare insurance. Not Medicare supplement insurance, but you can use it to pay your Medicare premiums, and/or you can buy long-term care insurance with it, and you can use the 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 50 funds going forward to satisfy any deductions or any contributions you have under Medicare. What we're -- what we're seeing is that organizations will offer a high deductible plan; not make it the sole basis, obviously, of their entire plan, because there are a number of people that want to take advantage of the accumulations. And, rather than setting the deductions at the minimum, we're setting the deductibility at the maximum, because they want to put in the maximum accumulations they can into their health savings account. So, we're setting the family deductible at $5,000, and then the individual themselves can contribute into their family's health savings account up to $5,000 a year. COMMISSIONER LETZ: $5,000 would be tax deductible? MR. LOONEY: Tax-deductible dollars. Any moneys that come out to be used for medical expenses are not includable as income. Any interest earned is not includable as income. And it's cumulative to any amount, whatever 20 amount. 21 22 a down 23 24 25 COMMISSIONER LETZ: Is there a -- I don't see MR. LOONEY: Down side for employees is whether or not they have enough dollars to meet the -- the actual out-of-pocket expenses that they're incurring for 11-15-04 wk 51 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 medical care. If they -- they're actually having dollars that they're spending for medical care, where it would have been covered under a co-payment in the past, or -- or a co-insurance factor in the past, now they're -- again, they're having to pay careful attention to the moneys that they're spending, because it's going to come out of that account. It's going to be deductible, but that $5,000 is going to be reduced by whatever expenses they have. If they're healthy, you know, they have minimal expenses during the year, it's not going to take long to accumulate the dollars necessary to satisfy that. It takes a year to satisfy the total amount of dollars there that are necessary to satisfy the deductible going forward in case of a critical illness problem. We were doing a presentation in conjunction with Fulbright and Jawarski, and the attorney that I was doing the presentation with is also a C.P.A. And he had done his portion of it, and then I was going through and doing my portion of it, and all of a sudden, he was sitting at the table and said, "I got it." And I said, "You got what?" You know, I turned around, 'cause I'm right in the middle of talking to a group of about 40 people, and I turn around and look. He said, "I get it." He said, "I understand this now. I can put this amount of money aside. This is my premium allocation currently; this is the amount 11-15-09 wk 52 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 of money I'm contributing to my health care plan." He was a partner at Fulbright and Jawarski, so they were having to pay full bore on their premiums. And so he's 42 years old; he's married, got two kids, and he figured that it would take him 18 months to be ahead of the game by taking the HSA account. And he did their -- he's a C.P.A. He did their -- he had it figured out at retirement, you know, assuming his kids were gone and all the -- I mean, he had a complete chart all worked out there. And -- and he said, "This is unbelievable." He said, "We're doing this right away," and they put an HSA account effective in January for -- for their options. JUDGE TINLEY: The income and investment gain remains tax-free? MR. LOONEY: Remains tax-free. JUDGE TINLEY: What if it's -- you leave employment? You take the account with you? MR. LOONEY: Mm-hmm. JUDGE TINLEY: The only tax incidence you have is to the actual contributions? MR. LOONEY: Contributions that you've made are tax-deductible under your April 15th, you know, filing date. JUDGE TINLEY: I understand that. But when you then use them for some other purpose -- 11-15-04 wk 53 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MR. LOONEY: If you use it for some other purpose, then you've got a 6 percent excise tax on the withdrawal. JUDGE TINLEY: Okay. But is that only as to the principal? Does the investment and earnings that's accumulated on those funds -- MR. LOONEY: It's characterized as total assets. JUDGE TINLEY: Okay. MR. LOONEY: There's not any separation in the interest-bearing or the other part of it. JUDGE TINLEY: Okay. MR. LOONEY: The -- COMMISSIONER NICHOLSON: I may be getting a little bit ahead of the game, but it will help me to follow your thought process here. I can -- I can see the advantages to this to employees who are paid well, and -- and income tax is a concern. We've got a lot of employees that are not paid well at all, and they probably don't pay a lot of income taxes, and they're not paying anything for their health insurance now. MR. LOONEY: Right. COMMISSIONER NICHOLSON: I'm beginning to get a picture that this is going to be a cash flow issue for -- MR. LOONEY: Absolutely. 11-15-04 wk 54 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 COMMISSIONER NICHOLSON: Okay. I just -- I wanted the to make sure I was thinking right. Go ahead. MR. LOONEY: That's why I say that these plans are quite often just an option. It isn't necessarily equal to the plan sponsored by the employer. The plan that you sponsor, the one that you're paying 100 percent of the employee premium for, that's one that needs to be identified, that plan. And then you may very well have an HRA plan and an HSA plan that can be associated with those as part of the plan design. The -- the standard PPO plan is more expensive, typically, than the HRA account, because the HRA has built-in deductibles into it. And, typically, when we design the plan, we design the -- the basic plan as the HRA plan, because it still gives employees some first-dollar, up-front coverages for the minor illnesses and -- and expenses. And then the PPO plan would typically charge for -- and then the HSA plan is typically the option of the employee. And that distribution of premium, with what you're going to sponsor as a plan for employees, will be a major part of the next meeting that we have. As we go over those -- the plan design options, which one, as an employer, do you want to sponsor and pay 100 percent of? We're trying, using these plans -- using these HRA plans and HSA plans, to require a change in attitude by the employee and the way they spend their money. 11-15-04 wk 55 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Right now, you've got kind of an interesting, you know, plan design, because you're paying 100 percent of the greater plan, and then, you knew, employees then are allowed to take that differential and buy supplemental insurance for it. That's a little backwards from what most employers do. Usually they'll pay for the lower benefit plan, and then have the employees contribute toward the greater plan. So, you know, I still don't have a good handle on where all the optional benefit plans are being purchased, or whether -- whether that income is going to the employees. But if an employee is required to make a contribution toward the plan, and they can see an HSA or an HRA accumulation asset going to it, then the attitude toward participation and making premium payments is different. You see a better participation. So -- COMMISSIONER NICHOLSON: Since we're in Insurance 101, a basic precept I thought about employee group insurance plans was that nobody gets in free; that there has to be some skin in the game, typically 20 percent of the premiums or something like that paid for by the employee. Is that -- does that still hold true? Or is that -- MR. LOONEY: It`s either in that manner, or it's in the plan design where they have a greater risk transfer. If you're paying 100 percent of the premium, then 11-15-04 wk 56 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 the benefit plan typically is -- is a lesser plan, so that the skin comes from the people that are highly utilizing the plan, or the greater utilization. We still see employers that pay 100 percent of employee premium. Not nearly as frequently as we've had in the past. City of San Antonio, we just changed and moved to an employee contribution. Bexar County moved to a higher employee contribution, simply to meet the demands of the -- of the costs of the plan themselves. COMMISSIONER NICHOLSON: Do you know if our current administration includes the coordination of benefits feature? MR. LOONEY: It is -- it is supposed to. It is supposed to have a -- and going through the claims information and record files, I don't see a lot of credit for coordination of benefits. I assume that it is -- that it is being done, but I don't have a good -- based on the reports, I don't see it. I don't see a lot of it. The contributions to the HSA can be made by anyone, again. The accumulations you can take out. Any balances roll over to the next year and continue to roll forward as long as the individual makes contributions. Well, let's see; 10 percent is the excise tax, not the 6 percent. The 10 percent excise tax. JUDGE TINLEY: Kind of like an IRA penalty. 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 57 MR. LOONEY: Right, that's what it is. IRA penalty, it's the same thing exactly as an IRA penalty. JUDGE TINLEY: Yeah. MR. LOONEY: You can name beneficiaries with an HSA account, so that if something happens to the original individual -- if you have an HSA account for two years and then you -- your employer does away with it or you leave, you can maintain that account. It doesn't disappear, and you can still use it for expenses when you reach the age of 65. But if you have expenses that are being reimbursed to you under a non-high -- non-qualified plan, you cannot take those as a deduction. So, if you move from one plan to another -- the other thing is, if your spouse is covered under a plan that's not a high deductible plan, and she has you covered as a dependent under that plan, and your employer has a high deductible plan, then you can't be under her plan, 'cause you're receiving benefits under her plan. So, you have to be totally insured, totally involved in the high deductible plan, There are a lot of these -- again, since the law came out, we've had seven private letters come out with examination of how the rules are supposed to work, and we are expecting another one before the end of this month. So, just clarification of the rules. Comparable contributions for all comparable participating employees during the same 11-15-09 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 58 period. It -- it's the same dollar amount for the same percentage of the deductible under the high deductible plan. The comparability contribution is a little more stringent than the ERISA requirements for nondiscrimination. So, it's actually a dollar amount measured against the total deductible in relationship to the people. One of the things about the HSA's that we are trying to be very careful of is, the third-party administrator that we hire to administer it must be savvy on the administration of these plans. They have to know how -- if we're going to put in an HSA plan, the third-party administrator -- we want to make sure that they have the compatibility to do it. And I'm not sure your current administrator has that potential. The employee does -- you know, contributions are reported on a W-2. The employee then is responsible. What's interesting is that we're finding combinations of HSA accounts and other forms of accounts. You cannot have an HSA and an HRA. That -- but you can have an HSA and a flexible spendable account, the FSA plan under the cafeteria 125 plan. HSA plans are not ERISA plans, which means you don't have a filing under the 5500's to make. HSA's are not subject to COBRA, so that you don't have any responsibility for funding an HSA account upon termination of employment. Those are kind of critical issues on the HSA, as far as being COBRA viable, because that means you don't have to 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 59 make any contributions to the employee after that. Under an HRA account, it is subject to COBRA, and an HRA is required to have contributions made. That's an employer-controlled account, and it is required to meet COBRA responsibilities. HSA employees, or employer, have to make the contribution in the form of cash. Prescription drugs may be provided through the co-payment up to 12-31-2005. After that, no. COBRA premiums can be paid out of an HSA account. Medicare Part A and Part B premiums can be paid out of an HSA account. Qualified long-term care and long-term insurance can be paid out of an HSA account. So, these accounts do not have to be just totally used for reimbursement of medical expenses. That's why we're seeing more people looking at the higher deductible base, 'cause they want these accounts to accumulate so they'll have sufficient premiums to pay for some of the long-term care insurance that they feel they may need at 65. The custodians of the accounts are responsible for insuring that the expenses are qualified medical expenses. An employer is not responsible for that. Everything comes back to the individual being able to qualify their own expenses on their tax returns. The account holder, the individual that has the account itself, the HSA account, is responsible for the recordkeeping, not the employer, so all you do as an 11-15-04 wk 60 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 employer is provide the account. From that point forward, your employee is responsible if they want to participate. Now, two differentials between the two accounts. The HRA account is an employer-controlled arrangement where the employee has no vested interest. Expenses can be used to offset covered expenses or non-covered expenses under the medical plan. The HSA account, the health savings account, is an employee-controlled account. They're 100 percent vested immediately upon making deposits into the account, and it can be used for a wider variety of expenses than the HRA account, but must be coupled to a high deductible health plan. The HRA account can have any plan design you want. Now, the flexibility of plan design under the HRA is open. HSA is restricted. The third type of account that becomes -- not critical, but can -- can blend into these accounts, is the flexible spending account, which is under the Section 125. These are the cafeteria plans, the cafeteria accounts that have been around for a long time. And you can have a health flexible spendable account or a dependent care flexible spendable account, or a premium only account. Premium only means that any premium that the employee contributes toward their health care, dental plan, anything that qualifies on a deduction basis, that they can do a salary reduction on that and have their benefits paid on a nontaxable basis to them. 11-15-04 wk 61 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ""~ 2 4 25 And I assume that -- you know, I -- I assume you're doing that now. You've got the premiums -- any premium paid by an employee is on a salary reduction basis. Or salary deduction basis? JUDGE TINLEY: Deduction. MR. LOONEY: Salary deduction? JUDGE TINLEY: Far as I know. MR. LOONEY: By simple contract, we can change that to salary reduction, which means any premiums that they pay would come off the top before taxing. Save y'all the FICA faxes and save them the taxes on it also. And that -- we can do a premium-only plan very simply. That -- that's simply a document that says that's the way you're going to do it. The only difference is that your -- whoever your payroll person is needs to know how to handle the reduction versus deduction process. In addition to that, then you can put in flexible spendable accounts or dependent care accounts. The health flexible spendable account allows you to put money aside -- individual employee to put money into an account that is theirs from the very moment they put it in till the end of the year. If you put in $100 a month, you start in January, your account is credited and equal to $1,200. The employee then contributes $100 a month to fund that. The employer is responsible for the full amount from the beginning, so if an individual has a claim against that 11-15-04 wk 62 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 account, they can claim up to the full $1,200 in January, and then they continue to pay that off for the balance of the year. That's salary reduction. The moneys that the flexible spendable account can be used for are the same deductions that are used under the HRA program. They are -- you can pay co-payments, you can pay premium using the premium-only account, but anything that's not reimbursed by the insurance policy can be paid out of that account. Now, I've got a flexible spendable account. My wife goes in for a doctor office visit and a lab test; our deductible is $500. She's got $300 of expenses. We've got the $300, then, that comes out of the flexible spendable account, and we -- we accumulate that during the year for that purpose. The flexible spendable account can be used for reimbursement of over-the-counter medications that qualify under 213. The other plans that we looked at, the HSA and the HRA plans typically are tied to an insurance plan, and insurance plans do not allow for payment of over-the-counter medications. Flexible spendable account does. There has to be uniform coverage. That's, you know, use it or lose it. If the employee doesn't use the amount of money that they've put into their account during the 12 months that it's in there, then they lose that money. It goes back to the employer. The employer then 11-15-09 wk 63 1 2 3 4 5 6 7 8 9 10 11 12 -- 13 14 15 16 17 18 19 20 21 22 23 " 24 25 retains that amount of money, and they can use it to offset expenses going forward in the future years for all employees. Typically, what we see is the expense of an account, based on the FICA savings and the people that participate in it, it usually ends up to be a washout for the employer to put in a flexible spendable account. The I.R.S. doesn't limit the amount that an individual can put into the FSA, but we typically set that limit under the policy design, 'cause we don't want an employee to put all their income into one of these accounts, which they could do. Dependent care. If you have individuals that have work-related dependent care expenses -- that means that if they're working and they've got a day care that they're sending their child to -- then they can take the deduction under their flexible spendable account for day care for dependent care. This becomes an individual decision by the -- by the family members. We've actually got a form that they can go through to determine whether or not it's more beneficial for them to take the salary reduction off of the FSA or to take the tax deduction that they get for child care expenses under their personal I.R.S. Frankly, we don't put these into very many plans, because the process for claiming this is much more difficult. You have to show a receipt from the child care provider before you can actually 11-15-09 wk 64 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 be reimbursed. And that process of actually showing a receipt and being reimbursed, to get into the plan, that means that you've got to pay the first time frame, whatever it is; first week, first month, whatever it is for child care, and you don't get reimbursed until you submit that, so you get double-dipped up front. You have to pay before you get reimbursed. Our percentage of participation in the dependent care FSA's is typically less than 3 percent. We've got an FSA program for dependent care in place in San Antonio. City of San Antonio's got -- we figured we had about 9,000 eligible people to participate, and we've got 13 people that participate in the plan. So, it's just -- JUDGE TINLEY: How many? MR. LOONEY: Thirteen. And it's just -- it's just not something that we really promote heavily. The flexible spendable account, this is how it works for an employee. Gross compensation is 2,000. You've got the chart there in front of you. You can see what the difference is between having a salary reduction and then having a salary deduction. The total compensation, the -- that's your take-home pay when you have a salary deduction base. When you take it off the top, we move it up to here. That takes it down to taxable income base, and then the take-home based on federal taxes. You know, $225 versus the $300; $75 difference in the federal tax, Social Security. 11-15-09 wk 65 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Those taxes were where you're matching those taxes as an employer, you don't have to match. So, that's $75 in FICA savings. Same thing here for the employer. This is where the FICA savings come in for the employer. The total reduction for the employees. I've got my little zeros flying across here. Reimbursement process. This is what happens when you get reimbursed under the FSA. You get an EOB from your third-party administrator; they send it into the flexible spendable area. They don't have to do any adjudication on it. All they have to see is that the TPA actually paid the claim that was outstanding. So, they reimbursed them based on the outstanding amounts. The differences in the HRA and the FSA, again, the HRA is -- and you combine -- we're seeing a lot of companies combine the two, the flexible spendable accounts. And what we're finding is that under the -- the rules that we originally set up, a flexible spendable account is not supposed to reimburse an individual for any expenses that are due and payable under a health care plan, so you set up a health care plan where the individual has the decision capacity as to whether or not they're going to allow the health care plan to pay for an expense under their HRA account or their FSA account. So, we're actually having to establish the -- 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 66 we have to establish the routine for the payment, and we do that by plan document. Does the employee -- or was the employee required to spend the money from their flexible spendable account first? Or the HRA account -- you know, which one -- what is the methodology? What we're seeing is that most accounts are going HRA first, and then FSA second, so that the -- the net of the HRA stays within the employer control, and the FSA still stays under the employee control. I don't know if that makes a whole lot of sense or not, but -- but the way the regulations are written is that the FSA cannot reimburse for a medical expense that's compensable by a health care plan. So we just set up that rule of transition so that it matches. What we're doing, we've got -- I think y'all have got a list of the companies that we received bids from. JUDGE TINLEY: Mm-hmm. MR. LOONEY: We've done an initial examination. The only -- I guess the only negative so far is that we received a request for some company that UPS had delivered their bids to Laredo instead of to Kerrville, and we told them that that was their fault, not ours. COMMISSIONER WILLIAMS: That's numbers 12, 13, 14, 15? MR. LOONEY: They actually sent the decline 25 ~ letters through -- 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 -- 13 14 15 16 17 18 19 20 21 22 23 24 25 67 COMMISSIONER LETZ: 16, 17. MR. LOONEY: 16 and 17. They -- Cigna called and said that -- or sent us a letter requesting that we accept their bid because UPS did not deliver it appropriately, and we didn't accept it. Our bid specification says it's not our responsibility to be certain that they deliver their bids in a timely manner. JUDGE TINLEY: Received -- it had to be received here by a given time and date, and the responsibility was that of the submitter or proposer. MR. LOONEY: Right. COMMISSIONER LETZ: So, same thing with MR. LOONEY: Same thing. They were part of that. COMMISSIONER LETZ: Cigna? MR. LOONEY: So we haven't seen it. We didn't look at it. It went back to them. We didn't even open it at that point. JUDGE TINLEY: Essentially, what you got for health are 1 through 7, looks like. MR. LOONEY: We have, you know, complete quotes with E.B.A. And it's kind of interesting, with Benefit Planners -- Benefit Planners, if you'll note, their stop loss carrier is Great West, and that's a very unusual 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 68 combination. That's the first time we've seen that combination. So Great West didn't get their own bid in on a timely basis, but they coupled in with Benefit Planners to provide stop loss quotes. That was kind of interesting. Group and Pension Administrators is out of Dallas. Benefit Planners is out of San Antonio -- they're actually in Boerne. Benesight is a new one. I've not -- I don't know anything about Benesight, unless they've changed the name recently. But they had a very comprehensive proposal. Don Wallace is an agent that's out of -- Luling, I believe. JUDGE TINLEY: Seguin. MR. LOONEY: Luling or Seguin. He's on the other side of Houston. I think his office is in Seguin, yeah. And he got a number of -- of bids in, as did Mr. Finley. And then Jerry Immelman in San Antonio with Group and Pension Administrators. Mutual of Omaha's proposal is about 2 inches thick. I'm -- I've been working on that one just to find the right pages, just so I can get the right pages in there. Standard Insurance was strictly life insurance, as was Jefferson Pilot, Kansas City Life, and Hartford. So, we really have probably five, you know, bids that we're -- we're looking very hard at. Maybe six. I haven't seen all of the information from the Texas Association of Counties yet. COMMISSIONER LETZ: On the -- I mean, the 11-15-04 wk 69 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 only one that -- Providence and Mutual of Omaha, that they would not use third-party administrators, is that -- MR. LOONEY: Mutual of Omaha would be their own administrator. They would be their own reinsurance carrier, and they would be the administrator also. COMMISSIONER LETZ: And Providence, the same? Or is that a -- MR. LOONEY: No, Providence is a third-party administrator. COMMISSIONER LETZ: That's not the providence Insurance Company? MR. LOONEY: No. No, it's -- it's Providence Third-Party Administrators, and I -- I don't remember where they're out of. But -- JUDGE TINLEY: Are you going to be in a position this next Monday to -- MR. LOONEY: Next Monday? JUDGE TINLEY: -- make a recommendation to this Court as to which of these proposers you would like to have the ability to continue to negotiate with and seek a final and best offer? MR. LOONEY: Yeah, I can do that. JUDGE TINLEY: Okay. MR. LOONEY: I can't have -- I can't have the final for you, but I -- 11-15-04 wk 70 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 JUDGE TINLEY: Oh, no. No. MR. LOONEY: -- I can definitely do that. JUDGE TINLEY: Under the -- if I understand the process on the -- on the professional services tab, once the Court makes a determination that out of all the proposers, these three or these five or these nine or whatever -- MR. LOONEY: Right. JUDGE TINLEY: -- are ones that there's a reasonable possibility that it may result in a final deal, very well could be, that allows us, or you on our behalf -- MR. LOONEY: To negotiate. JUDGE TINLEY: -- to negotiate for a final and best offer. MR. LOONEY: Right. JUDGE TINLEY: And, so, I would think come MR. LOONEY: No, I can do that by Monday for sure. No, I plan on having that done, actually -- COMMISSIONER WILLIAMS: Are we going to see some of these plans stack up against our existing benefit structure? MR. LOONEY: Yeah. COMMISSIONER WILLIAMS: And be able to weigh 11-15-04 wk 1 2 3 4 5 6 7 8 9 10 11 12 ^_ 13 14 15 16 17 18 19 20 21 22 23 -- 2 4 25 71 MR. LOONEY: Very much so. COMMISSIONER LETZ: I guess my -- do you -- we pick the companies we want to use, and then decide how we want to design our plan? MR. LOONEY: Well, one of the things is that we have to be sure that whoever we pick or choose can -- can do the plan designs, have the option to do some of the other plan designs. And some of the organizations can't do HRA administration; they can't do HSA administration. Most of them can do FSA administration, but they may very well not have the capacity to have multiple plans. So, that's something that we -- COMMISSIONER LETZ: Seems that we need to -- COMMISSIONER WILLIAMS: I'm sorry, go ahead. COMMISSIONER LETZ: Seems that we need to discuss what we want ire our plan before we figure out who you want to -- who the final ones to negotiate with. COMMISSIONER WILLIAMS: That's kind of what I'm getting at. Were each of these asked to bid or send a proposal in based on the existing plan? MR. LOONEY: Yes. COMMISSIONER WILLIAMS: Okay. MR. LOONEY: So the underlying insurance coverages, the administration and expense over -- primarily over all, is based on administering the plans you currently 11-15-09 wk 72 1 2 3 4 5 6 7 8 9 10 11 12 _. 13 14 15 16 17 18 19 20 21 22 23 24 25 have, which is three different options under the plan. The stop loss insurance is based on experience generated from your overall package of experience for the -- for the organization. It's not based on each plan classification; it's based on overall experience. So plan design, when we look at the total participation of different plans, we get a better idea of what the impact is on the claims by making other options available. So, what we have to do is, we have to take your current plans and then give an optional -- you know, here are the options that you've got. Here are the premium rates for these options. And, again, it's kind of backwards. Now, the way you've got it now, as far as paying 100 percent for the higher -- higher-price plan, how long has that been in place? How long has that -- COMMISSIONER BALDWIN: I can't answer that. Long, long time. A good while. COMMISSIONER LETZ: Yeah. COMMISSIONER BALDWIN: I don't recall changing anything like that, any kind of change. COMMISSIONER LETZ: I think the -- the thing about the different supplemental plans, that's only maybe two years -- one or two years that that's been in there, and we kind of added that on. talking about? JUDGE TINLEY: The B and C options, you're 11-15-04 wk 73 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 COMMISSIONER LETZ: Yeah. Added those on, I think, two years ago. MR. LOONEY: So that -- COMMISSIONER LETZ: And left the main plan the same. MR. LOONEY: And paying the individual -- if they take B or C, then you pay the individual additional funds, and they're not required to buy the supplemental insurance plans, but they can use it to buy supplemental insurance plans? COMMISSIONER LETZ: I thought they had to. I don't know. They can't take cash, I don't think. MR. LOONEY: They can't take cash? JUDGE TINLEY: I don't think so. I think they can use it to -- to apply on spouse or dependent coverage. COMMISSIONER LETZ: Right. JUDGE TINLEY: Or other -- or related insurance products, maybe. COMMISSIONER LETZ: Or dental or, you know, different type things. JUDGE TINLEY: Did you ask -- in your RFP, you asked for options? MR . LOOPdEY : Right . JUDGE TINLEY: For -- 11-15-04 wk 74 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MR. LOONEY: I asked for them to give me everything that they could do. JUDGE TINLEY: Okay. MR. LOONEY: Not anything specific. I said tell me what you can do. Make a recommendation, if you've got a recommendation. JUDGE TINLEY: So, in some cases, as you crunched these various plans, as it were, it won't be strictly apples against apples. There may be some variables in there, depending upon what the options are. MR. LOONEY: The first thing we'll do is apples to apples. The first thing we'll know is how they match up with the plan design as it exists today, so that we'll know from an administration cost standpoint, and from a stop loss insurance standpoint, we'll know how those two items match up. JUDGE TINLEY: Mm-hmm. MR. LOONEY: And, so, that'll -- that'll give us a platform to work on to move toward the other optional basis. It's still just -- you know, I'm still dealing with this process of -- of moneys that are -- if you take a lesser plan, having the differential of money going to purchasing an individual policy by an independent agent. That's just -- that's just kind of a -- that's very extraordinary, you see. 11-15-04 wk 75 1 2 3 4 5 6 7 8 9 10 11 12 ..... 13 14 15 16 17 18 19 20 21 22 23 °'-- 2 4 25 COMMISSIONER NICHOLSON: Needs to change. MR. LOONEY: And I don't -- I'm not sure I understand it at this point, other than -- COMMISSIONER LETZ: Not sure we do, either. MR. LOONEY: Other than that there's a -- there's an agent that's very happy with that relationship; I know that. So -- JUDGE TINLEY: We have a meeting scheduled for Monday, and it's our last regular meeting for November. MR. LOONEY: Okay. JUDGE TINLEY: Are you going to be in a position at that meeting to help us hopefully define what the design of our plan is, and to give you direction on which ones we think are viable that you can go forward with on final and best offer? MR. LOONEY: I need to get you that stuff before Monday, because that's something that you need to look at without me just presenting it to you blank. And just -- you need to have time to look at that. But other than my trying to come in just saying, "Okay," you know, "this is -- this is my decision; this is what you need to do," you need have that information by Thursday or Friday to give you a chance to look at it. JUDGE TINLEY: Well, I'm concerned about posting an agenda item. I'd like to be in a position to -- 11-15-04 wk 76 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 I guess, probably what -- well, I've already made my decision; I'll post it as an agenda item. If we can get there, fine. If we can't, why -- MR. LOONEY: Yeah, just post it, put it on for now, and I will try to have you something by Thursday. JUDGE TINLEY: Okay. MR. LOONEY: By Thursday. JUDGE TINLEY: That we can disseminate. MR. LOONEY: That you can -- COMMISSIONER LETZ: If it's on the agenda, we can also carry it over to Tuesday, think about it overnight, and just have a -- just reset on this item. JUDGE TINLEY: Sure. COMMISSIONER LETZ: I mean, 'cause it's -- it is something that we really need to get locked up. JUDGE TINLEY: Or if we need to set a special meeting, we can do that too. COMMISSIONER BALDWIN: Yeah. JUDGE TINLEY: Whatever we've got to do. COMMISSIONER WILLIAMS: We need to make a decision before the end of the year. COMMISSIONER LETZ: The other thing, to me, the -- I mean, I know we have to use the current plan as to kind of the benchmark, and that's what's kind of in our budget also. But, to me, this is a time that we need to 11-15-04 wk 77 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 make some pretty significant changes, offer different things. And, I mean, I'd like to start going in that direction. MR. LOONEY: Yeah. And -- COMMISSIONER LETZ: I mean, I'm more concerned about getting a plan that works that we can start going toward. Even if we can't implement everything this year, that we can start going down the path that will get us where we need to be, rather than using the benchmark of what we have. MR. LOONEY: Well, that's -- one of the things that has to change is the employees' attitude. And by changing the plan design, we look at trying to make the HRA plan look -- as far as benefit to the employee, the HRA plan looks just like one of your current plans, you know. And whichever one that we're funding, it's going to be redistributed in the way the benefits come out of it. It'll be a different methodology, but it'll end up so that if somebody has a $1,000 claim that's payable over here, and $800 of it's paid, it'll be the same thing over here. It'll be $1,000 and $800 paid. But it's restructured and re -- and regenerated into something that gets more consumer, I guess, oriented, and something that we've got more control over as far as actual benefit plans on moving forward in the future. HRA accounts are something, again, totally 11-15-09 wk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 78 flexible. We can design anything we want to, which has actually made it more difficult, because the options are -- are wide-open. You can do it a lot of different ways. But you can also change it. Since there's not a vested ownership in that account, you can make alterations in the account going forward in the future, because it's not vested. You can always adjust and change the plan, which helps us a great deal from a planning standpoint. The HRA concept is probably the one we're seeing the most movement toward, and the reason is because of the -- one, not having the huge out-of-pocket expense by an employee where it becomes strictly a financial decision for the employee and the vested ownership in the accounts. But the -- have you talked about having an employee contribution in the past for the benefit plan? COMMISSIONER BALDWIN: No. JUDGE TINLEY: I don't think -- no, it really hasn't been strongly urged. COMMISSIONER BALDWIN: No. COMMISSIONER NICHOLSON: I -- I think we should. But -- COMMISSIONER BALDWIN: I do too. JUDGE TINLEY: We've got to get them invested, I think. COMMISSIONER NICHOLSON: We want to take care 11-15-09 wk 1 2 3 4 5 6 7 8 9 10 11 12 .~. 13 14 15 16 17 18 19 20 21 22 23 24 25 79 of our employees. All five of us agree with that. We want -- I don't want to hurt them in any way. But I think the benefits of -- for example, if we were going to start charging for employee-only insurance, I'd want to give people a pay raise to pay for it. But that's -- COMMISSIONER LETZ: Yeah. MR. LOONEY: Well, the one -- COMMISSIONER NICHOLSON: You get there sooner or later. MR. LOONEY: The one down side to having the employee contribute is that they have the right to waive out of participation. That's the down side to it. So that the base plan that you offer for all employees, and pay for for all employees, that plan should be a lesser benefit plan. And then the HRA account -- COMMISSIONER NICHOLSON: Yes. MR. LOONEY: -- should be a greater benefit plan. As they make contributions to it, they can see the accumulation of the account going forward. And that's probably the primary thing that I'm going to bring back to you, is that, okay, here's the -- here's the base plan that I feel that you should be contributing 100 percent to, and here's a plan that I feel can, by employee contribution, get them with some skin in the game again. COMMISSIONER BALDWIN: That's what we want to 11-15-04 wk 80 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 see. That's what we want to see from you. MR. LOONEY: Yeah. That's basically, you know, what -- that's kind of where I'm headed at this point, you know, with the whole process. JUDGE TINLEY: I think the industry's headed that way. MR. LOONEY: Absolutely. JUDGE TINLEY: And -- and we don't want to unduly penalize our employees, but we want them invested in their own health care system, because I think it stabilizes the cost a little more. MR. LOONEY: Okay. I will get -- I'll get as much information as I can to you on Thursday. And -- COMMISSIONER BALDWIN: I just wanted to say we meet on Monday, and we generally get our packets on Thursday; that because of all that. information, we have a couple of days to review and look things over. So -- MR. LOONEY: What time of the day do you usually get it on Thursday? Thursday afternoon? COMMISSIONER BALDWIN: Thursday afternoon. COMMISSIONER LETZ: Thursday afternoon is fine. COMMISSIONER BALDWIN: That's fine. MR. LOONEY: That would help, because we've got our initial exam done now. You know, we've read through 11-15-04 wk 81 ,~-~ .~-~ 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 them all once. We're trying to pull out the ones that just didn't -- didn't meet the qualifications in some way or another. COMMISSIONER BALDWIN: Would it be possible that this thing could boil down to just one or two? MR. LOONEY: Very easily. COMMISSIONER BALDWIN: I can see that. MR. LOONEY: Yeah, very easily. Because a couple of them, I noticed, were pretty highly priced going in as far as admin fees were concerned. They were pretty substantially higher than everybody else. Which would -- you know, unless they were willing to negotiate and bring them down in price. COMMISSIONER BALDWIN: And if I remember correctly, January 1 is D-day? MR. LOONEY: Yeah. JUDGE TINLEY: That's it. COMMISSIONER BALDWIN: Yeah. COMMISSIONER WILLIAMS: Got to be in place by the end of this year. MR. LOONEY: So we definitely -- we need to have something on the agenda Monday for sure. COMMISSIONER WILLIAMS: What about enrollment periods, if we change? MR. LOONEY: It would have to be in the first 11-15-04 wk 82 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 two-week period in December. When does your payroll -- when is the first payroll for January? COMMISSIONER WILLIAMS: 1st and 15th. Or -- COMMISSIONER LETZ: 15th and 30th. MR. LOONEY: So, the first payroll would be 15th of January? JUDGE TINLEY: Mm-hmm. MR. LOONEY: Do you withdraw -- or withhold for employees' medical in the December 31st pay check for the month of January? JUDGE TINLEY: No. COMMISSIONER LETZ: No. MR. LOONEY: December 15th -- COMMISSIONER WILLIAMS: I don't know. COMMISSIONER LETZ: We both said no, and then -- COMMISSIONER NICHOLSON: Ask your personnel officer. JUDGE TINLEY: Yeah. COMMISSIONER LETZ: I don't think so, though. COMMISSIONER WILLIAMS: Do we, Kathy? MR. LOONEY: I don't know whether they submit it or whether they take it all first or second. I don't know. What -- you know, we'll have to be sure we match up on the payroll deduction. 11-15-04 wk 83 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 COMMISSIONER BALDWIN: What about enrollment? MR. LOONEY: One of the requirements that we put on the bidders was that they provide enrollment services. COMMISSIONER BALDWIN: They come here -- a human being comes here physically? MR. LOONEY: They will be here, yes. JUDGE TINLEY: Mm-hmm. COMMISSIONER BALDWIN: That's always been the plus of having a local agent, is that he's two blocks from here, and I always felt like that that was a good thing, anyway. But, I mean, really access. MR. LOONEY: Well, your -- your Treasurer feels like that's a major access, too. I think that she depends a lot on him for that type of service. COMMISSIONER WILLIAMS: Mm-hmm. COMMISSIONER LETZ: Were you surprised at the -- I mean, on the -- I guess the variety of agents was -- I mean, there was three. MR. LOONEY: Yeah, I was a little surprised at that. COMMISSIONER LETZ: Wouldn't you expect more agents trying to get this business? MR. LOONEY: Mm- hmm. I was - - I was expecting, you know, somewhere between 12 -- maybe around 12 11-15-09 wk 84 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 proposals overall, so we're a little short on the number I expected. It may be part of -- you know, it may be part of the RFP process, because several of the people that called in wanted to -- wanted to bid, and then reserved the right to change the rates after the bid was set. They actually asked if they could do that. I said no, you know. COMMISSIONER BALDWIN: Seems like I've heard that somewhere before. JUDGE TINLEY: Yeah. Here? COMMISSIONER WILLIAMS: Were the RFP's only published in the local paper? MR. LOONEY: Far as I know. COMMISSIONER WILLIAMS: Might have a little bit to do with it. JUDGE TINLEY: Well, I think you also -- MR. LOONEY: We got the -- JUDGE TINLEY: -- indicate to some known proposers? MR. LOONEY: We sent it out to every known insurance company. COMMISSIONER WILLIAMS: Okay. MR. LOONEY: Directly. COMMISSIONER WILLIAMS: Okay. MR. LOONEY: We also got a list of people 11-15-04 wk 85 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 that previously bid on it from the Treasurer, and we sent it to them also. COMMISSIONER WILLIAMS: Okay. MR. LOONEY: So, we -- we contacted a fairly large number of people. You know, it's not that you're an undesirable case. COMMISSIONER BALDWIN: Beginning to wonder about that. MR. LOONEY: Yes. That's not the problem. Well, gentlemen, I thank you very much. JUDGE TINLEY: We thank you. COMMISSIONER LETZ: Thank you. MR. LOONEY: I hope it hasn't been too boring. JUDGE TINLEY: Anythi~ COMMISSIONER BALDWIN: question now about Monday's agenda. specific time for him to be here? COMMISSIONER LETZ: 1 COMMISSIONER BALDWIN: 9:00 and sit here till 1:30. JUDGE TINLEY: He was ~g but . Let me ask you a Do you want to put a o'clock. Or he can come in at having lots of fun last time, he told me. MR. LOONEY: Yeah, I was enjoying that visit 25 ~ on the Juvenile Detention Center. 11-15-04 wk 86 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 COMMISSIONER BALDWIN: Believe me, it gets old after a while. JUDGE TINLEY: There's going to be some more of that on Monday. COMMISSIONER WILLIAMS: You think 1 o'clock? COMMISSIONER NICHOLSON: Also come back with a solution to that, will you? COMMISSIONER BALDWIN: Yeah. JUDGE TINLEY: We were hoping by dragging you through there, you'd -- you'd have it all figured out for us. MR. LOONEY: I thought we just threw money at it. COMMISSIONER BALDWIN: Yeah, that's what you do. JUDGE TINLEY: You want to just do it at 1 o'clock? MR. LOONEY: Whatever's easiest. 1 o'clock's fine. JUDGE TINLEY: Okay. COMMISSIONER WILLIAMS: Works for me. COMMISSIONER BALDWIN: That's fine. I just think it's wise to be -- be specific. JUDGE TINLEY: Okay. COMMISSIONER LETZ: Are we adjourned, Judge? 11-15-09 wk 87 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 JUDGE TINLEY: Well, we're fixing to be. Anything else? We stand adjourned. (Commissioners Court workshop adjourned at 3:30 p.m.) STATE OF TEXAS COUNTY OF KERR The above and foregoing is a true and complete transcription of my stenotype notes taken in my capacity as County Clerk of the Commissioners Court of Kerr County, Texas, at the time and place heretofore set forth. DATED at Kerrville, Texas, this 19th day of November, 2004. JANNETT PIEPER, Kerr County Clerk B Y : __ _ ~6~~ Kathy B ik, Deputy County Clerk Certified Shorthand Reporter 11-15-04 wk